Autos of Dallas - Irving

Great experience with my salesman Will and the vehicle I purchased from them. The only issue I had is I noticed the day after purchase, brakes needed to be changed as they began to squeak. They absolute purchased from them. The only issue I had is I noticed the day after purchase, brakes needed to be changed as they began to squeak. They absolutely made it unrealistic for my car to be dropped off to have the brakes changed, less than two weeks after my vehicle was purchased. The service center did not answer the phone, I had to request my appointment on the website. They called the next day claiming to have no rentals available, I couldn’t bring my car in for the appointment that was scheduled online and that it would take 3 days for the issue to be fixed. Made it feel as though since the transaction was complete from the purchase, my concern was not important. Very disappointing to still have my paper tags and pay to get my brakes fixed when the service center didn’t want to assist with a customer with a vehicle that was just purchased from them. More

A very smooth transaction. Informative, transparent dealer. The car was in immaculate condition and the service was outstanding. They made this a very swift and painless purcha Informative, transparent dealer. The car was in immaculate condition and the service was outstanding. They made this a very swift and painless purchase. Will definitely buy from them again More

The entire process was really smooth. The sales agent was very responsive and dedicated. Thanks The sales agent was very responsive and dedicated. Thanks More

Good customer service and honest people. Good place for business. Go there and buy your new car ask for Brandon McKinney Good place for business. Go there and buy your new car ask for Brandon McKinney More

Yet to receive my original paperwork or my second key fob. Otherwise it was good. fob. Otherwise it was good. More

The car is in overall great shape and I'm very happy with it. The folks at Autos of Dallas are pleasant to work with and answered all my questions. I noticed after I left however that my rear tires were bald it. The folks at Autos of Dallas are pleasant to work with and answered all my questions. I noticed after I left however that my rear tires were bald on the inside to the point of showing the steel wire. I didn't notice this before because the car desperately needed an alignment, meaning the outside of the tires looked fine. The front tires were also the wrong size, so I ended up having to replace all 4 tires. My understanding is the car has been at this dealership for several months so it's certainly an oversight that could happen from time to time. Likely the car arrived to them with plenty of tread on the tires, but over the course of other test drives, the tire's tread wore down. Perhaps they could more regularly inspect their cars but overall I'm still very happy with my experience. More

My car visited more than 3 times for the same issue but it’s still not fixed. it’s still not fixed. More

They did an excellent job on my service needs. I plan on using them for all of my Alfa Romeo service needs. I plan on using them for all of my Alfa Romeo service needs. More

I actually got bought my car at their Plano location. My experience has been exceptional. Rassan was very straight forward and thorough. Paired me up with a fantastic BME 330i. After my purchase the s My experience has been exceptional. Rassan was very straight forward and thorough. Paired me up with a fantastic BME 330i. After my purchase the service team scheduled my car for ceramic coating and also protectant for my interior. Going back early next week to get my wheels refurbished. All of this was complimentary. I will be recommending Autos of Dallas to all my friends. More

Had a conversation on the phone with the dealership. They invited me to come and see the vehicle. Went to the dealership and it was not a pleasurable experience! They invited me to come and see the vehicle. Went to the dealership and it was not a pleasurable experience! More