Autonation USA Phoenix

Professional, courteous and knowledgeable. Made the entire experience a pleasure. Mauricio was an outstanding representative for the company out of the Pheonix branch Made the entire experience a pleasure. Mauricio was an outstanding representative for the company out of the Pheonix branch More

I have to say that we were treated with kindness, honesty and respect from every member involved, especially Mauricio Picazo Sanchez!! In life I haven’t ever had such an easy experience purchasing a car. I f and respect from every member involved, especially Mauricio Picazo Sanchez!! In life I haven’t ever had such an easy experience purchasing a car. I felt legitimately cared for by Mauricio and trusted him completely. He was completely professional, but also felt like my best friend. I was amazed at how much he knew, how much time he took with us and offered extra help in the future, if needed. Who does that anymore? Overall I give AUTONATION USA PHOENIX an A+ in customer service and dependability. I appreciate them and thank them! More

Dealership was fine. I got my car at a decent rate and price. My problem was that no one informed me that I was going to have to do an emissions test on the car I just go I got my car at a decent rate and price. My problem was that no one informed me that I was going to have to do an emissions test on the car I just got from them, which isn't a huge deal, but I would have liked to know. Instead I was not informed and my temp tags expired while I was waiting for the permanent tags. Luckily I called customer service and one of the three reps I was in touch with for a few days was able to steer me in the correct direction. Regards to Mr. Sanches More

I was guided thru the whole process by sales Associate Kasch Whitmore and was impresses by his Courtesy, Knowledge and Professionalism. I would seek out and do Business with Autonation again... Kasch Whitmore and was impresses by his Courtesy, Knowledge and Professionalism. I would seek out and do Business with Autonation again... More

Alexis is the best. He was super helpful didn't awesome job getting me the car I wanted normally I would rather go have my teeth pulled then go through buying a car proc He was super helpful didn't awesome job getting me the car I wanted normally I would rather go have my teeth pulled then go through buying a car process. Alexis made it quick and painless and anything I ever need to know about my Honda I will go to him. Give him a raise. More

Go to Alexis ! And when you are ready to sign go to the finance manager for paperwork fernando trust me ! You are welcome ! Alexis is the best we have been back w And when you are ready to sign go to the finance manager for paperwork fernando trust me ! You are welcome ! Alexis is the best we have been back within a week or maybe less to buy 2 vehicles ! Because he is so amazing and im only buying my vehicles from him from now on i will sit in that lobby and wait i dont care he has amazing customer service and is super personable and not pushy ! I tell all the people i meet about him there is an auto nation closer to me but idc ill follow alexis wherever you guys should have him as a trainer or something he is freakn amazing i used to be a manager and he is a very rare find and also fernando? I think thats his name the first vehicle i had another lady and she was ok but she was very pushy that it pissed me off and i didnt even care to hear her out. The finance manager i told him and he was super kind and i even heard him out because he was so kind. These 2 gentleman are a rare breed we dont find customer service like that anymore i hope you guys take care of them financially because if i ever get the money to have them work for me im stealing them :) ill be back for another vehicle with those 2 in a few months they know More