Autonation USA Phoenix

My husband and I experienced great service through the sales guy Justin and finances manager Eduardo they did a great job, but not this other guy named Ali (finance director or so) definitely we will come sales guy Justin and finances manager Eduardo they did a great job, but not this other guy named Ali (finance director or so) definitely we will come back if we need to buy another vehicle but of course we will avoid Ali’s Service. We never purchased any used car from AutoNation before but we did experienced great service with this people I just mentioned. Ali’s attitude was not what We were expecting that day, he seems kind of not happy helping us as well his attitude so rude and not friendly at all. In the past years, we had been buying used cars and brand new ones as well and honestly we never had a person helping us in such bad mood as him, in our opinion everyone is equal but some people think they are the best humans on earth just because they are from another country or another ethnicity… nope it shouldn’t be like that. Thanks for the opportunity to express my opinion. More

Amazing dealership with a great staff. They treat you like a person and not a number. They will make your dream car come true at a rate you can afford. They treat you like a person and not a number. They will make your dream car come true at a rate you can afford. More

Unbelievable service from all, start to finish. I would buy again - 10 stars. Thank you. I would buy again - 10 stars. Thank you. More

Michelle was great. Plenty of other people to help out too, answering questions, sending and signing documents not to mention prepping the car for a Sunday pick up. Eve Plenty of other people to help out too, answering questions, sending and signing documents not to mention prepping the car for a Sunday pick up. Everything went very smoothly. I highly recommend them. More

I just purchased my BMW. The entire team goes above and beyond. I could not have asked for a better experience! Trustworthy, great prices and no hassles! The entire team goes above and beyond. I could not have asked for a better experience! Trustworthy, great prices and no hassles! More

Legna from sales was great to work with, she listens to all my concerns and made sure I was happy with all the numbers. Had a bad experience with Finance team though, he was really upset that I didn't buy all my concerns and made sure I was happy with all the numbers. Had a bad experience with Finance team though, he was really upset that I didn't buy the extended warranty and changed the whole environment and conversation once I denied, really bad experience there but otherwise it's good. More

The whole experience with auto nation was wonderful. Our sales guy, Kasch, was awesome. Very knowledgeable, respectful and a pleasure to deal with. Our sales guy, Kasch, was awesome. Very knowledgeable, respectful and a pleasure to deal with. More

I bought a suv from them. The first real rain and the windshield they installed is leaking on the Sync system. They won't fix it. The NEW battery died in less than 30 days The first real rain and the windshield they installed is leaking on the Sync system. They won't fix it. The NEW battery died in less than 30 days and had to be replaced. The tires sensors are going out. I've only had the car for 2 and a half months. I would not recommend them. The Sync system died. My sales person was Legna. More

Everyone was courteous and helpful. I highly recommend this dealership. I noticed other sales people were equally hard working I highly recommend this dealership. I noticed other sales people were equally hard working More

Too many trips back for check engine light today number 3 for same issue ,plus front end shakes at braking during freeway driving makes this vehicle very dangerous 3 for same issue ,plus front end shakes at braking during freeway driving makes this vehicle very dangerous More