Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autonation USA Phoenix
Phoenix, AZ
174 Reviews
AutoNation USA Phoenix makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 174 reviews
July 19, 2023
We came in for our appointment with Nicholas. He was so knowledgeable, patient and understanding. He guided us through the process and got us set up with our new vehicle. Thank you so much Nichol He was so knowledgeable, patient and understanding. He guided us through the process and got us set up with our new vehicle. Thank you so much Nicholas! More
by Atomita
Employees Worked With
Nicholas
July 15, 2023
Thank you to Steve/ Mariah at AutoNation for helping me. My experience with you was extremely professional and courteous. The attention with explanation over the paperwork and process was really easy and My experience with you was extremely professional and courteous. The attention with explanation over the paperwork and process was really easy and clear to understand. I would recommend my family and friends to AutoNation here on Bell Thank you. More
by skelly
Employees Worked With
Steve
July 02, 2023
Dear Stacy,Went in to see one 9k car, was told you would have the keys ready for my test drive. Vehicle wasn't even at your store. So test drove one you said was 16k, decent unit, decent price. Your manag have the keys ready for my test drive. Vehicle wasn't even at your store. So test drove one you said was 16k, decent unit, decent price. Your manager then tells me that unit is now 19k and 23k out the door. Total xxxx show. Won't be buying from auto nation and neither will my family or friends if I have anything to do about it. Good luck with your shady practices, and your immoral lifestyle. xxxx you very much for wasting my time, and xxxx your have a nice Sunday xxxxxxxx. I hope you get xxx cancer and your managers dick falls off. MK More
by gramorygraeskull
Employees Worked With
Stacy
June 28, 2023
Excellent choice to buy or just sell your car. Gave me a quote that was reasonable and had me done within about 2 hours. Can’t say the same about Crvana or Car”Max”.. more like CarMinimum Gave me a quote that was reasonable and had me done within about 2 hours. Can’t say the same about Crvana or Car”Max”.. more like CarMinimum More
by GWagonSwaggin
Employees Worked With
Omar, Floyd
June 08, 2023
Purchased a used car March 30, 2023. My temporary license expired on May 14, 2023. I have reach out multiple times with no response. It’s always “someone will call you back”. Well to My temporary license expired on May 14, 2023. I have reach out multiple times with no response. It’s always “someone will call you back”. Well today I went to the DMV to obtain and pay for out of my own pocket for an additional 30 day temp license. When the DMV looked up the dealer number, it is not even showing as filed with ADOT. To say I’m pissed is an understatement. According to the ADOT, a dealer has 45 days to file the paperwork! xxx! I want that paperwork filed and to be reimbursed for my costs to keep getting temporary license until you do your job. Really trying hard not to take it out on the salespersons that answer the phones as it is not their fault. My salesperson was great, but the leaders and managers at this dealership are shady. More
by dbholms0501
Employees Worked With
Robert Lewis
