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Autonation Subaru - Service Center
Carlsbad, CA
2,794 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,794 Reviews of Autonation Subaru - Service Center
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May 04, 2021
Usually good service lacking this time. Long wait, incomplete work, poor communication back. You guys can do better. Tanner wasn't there when I picked up which likely caused the problems. incomplete work, poor communication back. You guys can do better. Tanner wasn't there when I picked up which likely caused the problems. More
by bohdan0
Verified CustomerEmployees Worked With
Tanner Knapp
May 04, 2021
No service done yet but it is a long wait to maintenance service to be available being a week away. It would have been nice to have it done Monday when I called early for appointment because I notice the f service to be available being a week away. It would have been nice to have it done Monday when I called early for appointment because I notice the front brake pads are giving signs that they are ready for replacements. More
by Benjee
Employees Worked With
Jerry, Norman Amabile, Zach Lenfesty, Julian Perez
May 03, 2021
JP was an awesome advisor, always positive and patient. However my car was returned with greasy handprints on the fabric and doors and a tear in the fabric on the pillar. However my car was returned with greasy handprints on the fabric and doors and a tear in the fabric on the pillar. More
by swintersteen
Employees Worked With
JP Phillips
May 03, 2021
Zach is exceptional...prompt, courteous, friendly and professional. Can't ask for anything more. The entire team at Bob Baker Subaru makes it a rruly exceptional experience. professional. Can't ask for anything more. The entire team at Bob Baker Subaru makes it a rruly exceptional experience. More
by themclean
Employees Worked With
Don Elliott, Nathan Thompson, Armando Rodrigues, Bill Kornik, Zach Lenfesty
May 02, 2021
I am always met with Quick and friendly service and trust that my car is in good hands...I would recommend this dealership to family and friends! that my car is in good hands...I would recommend this dealership to family and friends! More
by deebee14
Employees Worked With
Julian Perez
May 01, 2021
My car has routine service in this dealership. Basically, the service was good including this time. Although there was ever mistake, but the helpful attitude and instant correction made a tight relationship the service was good including this time. Although there was ever mistake, but the helpful attitude and instant correction made a tight relationship between us. More
by william.shan
Employees Worked With
Julian Perez
April 29, 2021
The best service in San Diego. I drive across the county whenever I need Subaru service, and they consistently deliver service with a caring attitude. whenever I need Subaru service, and they consistently deliver service with a caring attitude. More
by whitneychris71
Employees Worked With
Zach Lenfesty, Julian Perez, JP Phillips
April 29, 2021
Julian was detailed and provided future recommendations. Great service overall. I'm not sure why 25 minimum word is required in this space since all I needed to say is above. Great service overall. I'm not sure why 25 minimum word is required in this space since all I needed to say is above. More
by cobbcs
Employees Worked With
Julian Perez
April 28, 2021
I took in my Subaru BRZ for a maintenance schedule and it was reassuring knowing that my car was in excellent hands! The customer service is always top notch! was reassuring knowing that my car was in excellent hands! The customer service is always top notch! More
by alex.gomez301
Employees Worked With
Tanner Knapp
April 28, 2021
I came in for a service and recall. Everything was top-notch and they made it very easy. I left having accomplished three calls, the service, and getting an estimate on some collision repair. top-notch and they made it very easy. I left having accomplished three calls, the service, and getting an estimate on some collision repair. More
by LORA2
Employees Worked With
The person sitting the farthest to the right, and also the person who runs the collision center were also awesome, Tanner Knapp
