Autonation Subaru - Service Center
Carlsbad, CA
2,793 Reviews of Autonation Subaru - Service Center
Great Customer Service The first service appointment for our Subaru Forester Sport was easy to schedule and the service was great. They show that they care about customer s The first service appointment for our Subaru Forester Sport was easy to schedule and the service was great. They show that they care about customer satisfaction. More
Recall service My experience with julian was very good. He kept me updated on the status of my vehicle as they were updating the software on the infotainment system. My experience with julian was very good. He kept me updated on the status of my vehicle as they were updating the software on the infotainment system. Good job. More
Excellent! Responsive, quick, thorough, courteous. Excellent! Responsive, quick, thorough, CLEAN, courteous. Will Carrasco answered all my questions got it serviced quickly & delivered on time. He's an Excellent! Responsive, quick, thorough, CLEAN, courteous. Will Carrasco answered all my questions got it serviced quickly & delivered on time. He's an excellent service representative! More
Excellent service but very expensive My Forester runs better than it did when I brought it in. It was finished in a timely manner, four hours or less even though they had to replace the b My Forester runs better than it did when I brought it in. It was finished in a timely manner, four hours or less even though they had to replace the brake pads. Lea Dannals was very knowledgeable. I had a question about a low tire pressure warning light and she understood how the system works and explained it to me. I have always had this vehicle serviced at this dealership. When I brought it in in September of 2018, I was told the 30K service would be about $300. Seven or eight months later the price had gone up $200, to $500. I intend to keep my Forester for awhile but if the cost of repair starts to equal my car payments I might have to reconsider. More
Great service I have been working with Carlos the last few times I took my car in for oil or routine recalls. I have been very satisfied I have been working with Carlos the last few times I took my car in for oil or routine recalls. I have been very satisfied More
Best Service Center Frindly staff price always comes in under the estimate work is done fast and well. I alway recomend Bob Baker Subaru to friends and now even to some o Frindly staff price always comes in under the estimate work is done fast and well. I alway recomend Bob Baker Subaru to friends and now even to some of my UBER passengers fir the great sales and service departmnt More
Excellent customer service Bob Baker VW was very friendly. Customer service was top notch. Carlos was friendly, honest and communicated when necessary. He addressed all my conce Bob Baker VW was very friendly. Customer service was top notch. Carlos was friendly, honest and communicated when necessary. He addressed all my concerns and solved the major presenting issue. More
Recall's Had to wait a week before I could get an appointment for two recalls on my Subaru. Happy to receive call that repairs where completed sooner than pro Had to wait a week before I could get an appointment for two recalls on my Subaru. Happy to receive call that repairs where completed sooner than promised. Was asked if I wanted my Subaru washed and I gladly said yes. Sadly as I drove off the lot I noticed my car was not washed. More
Great experience The service was great. Friendly people. The service was completed in a timely manner. JP and Norman are both great and so is the other staff The service was great. Friendly people. The service was completed in a timely manner. JP and Norman are both great and so is the other staff More
Second underfill on oil change This is the second oil change Bob Baker has performed and the second time the service technician has underfilled our 3.6r Subaru Outback. Half way thr This is the second oil change Bob Baker has performed and the second time the service technician has underfilled our 3.6r Subaru Outback. Half way through the recommended service interval the oil light has come on and I found the oil level to be 2qts low. 2qts?! Either the technician doesn't fill the oil filter prior to replacement or he can't count to 7qts. Its a brand new vehicle so I can understand if 7qts is more than the previous model but the only way to underfill a car is neglect or inexperience and neither is acceptable when you're spending 40k on a car. The lube tech should know the capacity and the senior tech should be checking his work before releasing the vehicle. Please figure it out so I don't have to demonstrate how an ASE certified technician is supposed to to their job. More