Autonation Subaru - Service Center
Carlsbad, CA
2,792 Reviews of Autonation Subaru - Service Center
Awesome and quick service! Every time I go to the service center I request Zach L, he’s very knowledgeable nice and thorough Haven’t had one bad experience yet! Every time I go to the service center I request Zach L, he’s very knowledgeable nice and thorough Haven’t had one bad experience yet! More
Dealing with rodent damage Friendly and expert service. One complaint is the musack that is piped to phone while on hold. Not only is it terrible but sound quality is worse Friendly and expert service. One complaint is the musack that is piped to phone while on hold. Not only is it terrible but sound quality is worse More
AMAZING I received everything promised at a very fair price. Tanner was very helpful throughout the process. I had an airbag recall, that was replaced for fre I received everything promised at a very fair price. Tanner was very helpful throughout the process. I had an airbag recall, that was replaced for free with a courtesy car provided. More
The Telles experience Will Carrasco was an amazing service advisor. This was a repeat issue so I was little frustrated to say the least. Will assured me that I was in goo Will Carrasco was an amazing service advisor. This was a repeat issue so I was little frustrated to say the least. Will assured me that I was in good hands as he took the time to listen while being respectful of my time. The issue was resolved and I was very impressed with his professionalism. More
Excellent experience! Darius was warm and friendly, very professional and efficient. He clearly explained what services would be completed, along with the estimated cost o Darius was warm and friendly, very professional and efficient. He clearly explained what services would be completed, along with the estimated cost of each line item. It was a very pleasant experience! Service was completed in 90 minutes. More
Callbacks marginal Once I was able to connect with the right person in service center things went well. Zack Lenfesty was very helpful through the entire process. Prio Once I was able to connect with the right person in service center things went well. Zack Lenfesty was very helpful through the entire process. Prior to that contact I was bounced back and forth to parts department to verify parts were in stock. More
They Listen JP was awesome and continually kept me in the know of what was going on and when to expect service to be complete. I also mentioned my brakes were squ JP was awesome and continually kept me in the know of what was going on and when to expect service to be complete. I also mentioned my brakes were squeaking and they did a thorough check and replaced everything to ensure it was good too go. Excellent service!!! More
I’ve been riding with BB for almost 20 years. There’s a reason I’ve been with BB for almost 20 years. The service both customer and technical. There is no way they could be any better ! Jim M sold There’s a reason I’ve been with BB for almost 20 years. The service both customer and technical. There is no way they could be any better ! Jim M sold me my red VW in 2009 and Bobby and the crew have kept her running beautifully. More
Excellent service Identified the problem and replaced the part with new part in a very quick time for no cost. Great customer service and professionalism as well done g Identified the problem and replaced the part with new part in a very quick time for no cost. Great customer service and professionalism as well done guys More
Service Department Always get fast and efficient service at Bob Baker Subaru. Service reps are friendly and knowledgeable! They always let me know of any issues or other Always get fast and efficient service at Bob Baker Subaru. Service reps are friendly and knowledgeable! They always let me know of any issues or other services to consider. More