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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,792 Reviews

2,792 Reviews of Autonation Subaru - Service Center

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April 26, 2019

Awesome and quick service! Every time I go to the service center I request Zach L, he’s very knowledgeable nice and thorough Haven’t had one bad experience yet! More

by willowens527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
April 26, 2019

Dealing with rodent damage Friendly and expert service. One complaint is the musack that is piped to phone while on hold. Not only is it terrible but sound quality is worse More

by sueglu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
April 26, 2019

AMAZING I received everything promised at a very fair price. Tanner was very helpful throughout the process. I had an airbag recall, that was replaced for fre More

by brendanurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
April 26, 2019

The Telles experience Will Carrasco was an amazing service advisor. This was a repeat issue so I was little frustrated to say the least. Will assured me that I was in goo More

by Brasil 69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Carrasco
April 26, 2019

Excellent experience! Darius was warm and friendly, very professional and efficient. He clearly explained what services would be completed, along with the estimated cost o More

by kathy32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Young
April 25, 2019

Callbacks marginal Once I was able to connect with the right person in service center things went well. Zack Lenfesty was very helpful through the entire process. Prio More

by holtda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Vogel, Zach Lenfesty
April 25, 2019

They Listen JP was awesome and continually kept me in the know of what was going on and when to expect service to be complete. I also mentioned my brakes were squ More

by cutlerc13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
April 25, 2019

I’ve been riding with BB for almost 20 years. There’s a reason I’ve been with BB for almost 20 years. The service both customer and technical. There is no way they could be any better ! Jim M sold More

by Lynn Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman,Joel and the crew. , Jim Mirreghabie, Bobby Reynolds
April 24, 2019

Excellent service Identified the problem and replaced the part with new part in a very quick time for no cost. Great customer service and professionalism as well done g More

by Manohar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
April 24, 2019

Service Department Always get fast and efficient service at Bob Baker Subaru. Service reps are friendly and knowledgeable! They always let me know of any issues or other More

by taclardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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