Autonation Subaru - Service Center
Carlsbad, CA
2,791 Reviews of Autonation Subaru - Service Center
Great! I had an awesome experience. Thank you so much to Zach and the whole team. I was very pleasantly surprised with everything. Thank you again! I had an awesome experience. Thank you so much to Zach and the whole team. I was very pleasantly surprised with everything. Thank you again! More
Service Great communication. Had a loan car for me as to not inconvenience me at the time length the service was. Work was completed in a timely manner . Than Great communication. Had a loan car for me as to not inconvenience me at the time length the service was. Work was completed in a timely manner . Thanks Will More
Zach best tech Solid as usual. Zach is a great technician who has a lot of knowledge about automotive tech and the information it relates to he is also very personab Solid as usual. Zach is a great technician who has a lot of knowledge about automotive tech and the information it relates to he is also very personable. More
Great service. Zach n norm great Knowledgable. Very helpful in answering questions and explaining in layman terms. All staff are courteous and helpful. Waiting time was reasonabl Knowledgable. Very helpful in answering questions and explaining in layman terms. All staff are courteous and helpful. Waiting time was reasonable...waiting area also comfortable. More
Service Experience Friendly, professional staff. Julian kept me informed throughout the service process. When there were some issues, he checked with me to make sure I w Friendly, professional staff. Julian kept me informed throughout the service process. When there were some issues, he checked with me to make sure I wanted the parts replaced. Vehicle was completed on time and runs great. I believe Julian even stayed beyond his shift to make sure I got my car back before they closed. Great experience . Also utilized the complementary shuttle. The driver, Sergio, was very friendly and professional. Enjoyed the ride wth Sergio. More
Great service. They gave me a car when I needed to pick up my son from school and my car was not ready. They are great and I will be coming back They gave me a car when I needed to pick up my son from school and my car was not ready. They are great and I will be coming back More
Great experience William went through my paperwork and costs and provided feedback on what service items could wait to help with cost savings on this trip which always William went through my paperwork and costs and provided feedback on what service items could wait to help with cost savings on this trip which always helps the budget. More
Bobby and Julio. Those are my favorite employees. Bobby will always find me the best technician for the job; Julio Rocco from the body shop will take care of all body Those are my favorite employees. Bobby will always find me the best technician for the job; Julio Rocco from the body shop will take care of all body related problems always with a smile on his face. More
Always a pleasure! We’ve been bringing our 3 Subarus here for the past year since we’ve relocated to North County. What a pleasant experience each time. From our service We’ve been bringing our 3 Subarus here for the past year since we’ve relocated to North County. What a pleasant experience each time. From our service rep Tanner to the shuttle drivers (sorry, can’t recall names). The waiting area is comfortable and accommodating. Wait times have been reasonable and sometimes less than what was expected. Very considerate of their customers. More
So so Hi Your staff is wonderful, courteous and professional . Unfortunately my truck got hurt while at your place. I told the guys as soon as I saw it, Hi Your staff is wonderful, courteous and professional . Unfortunately my truck got hurt while at your place. I told the guys as soon as I saw it, just when I was about to get into the car. Subaru asked for pics ( I recommend your guys taking them instead of your customer). I needed to send them twice by text and to two different email addresses. That was Monday. I have not heard anything yet . I also asked that the time is reset in my car (for some strange reason only Subaru can do this, says my handbook). I assumed it was done. It wasn’t. I almost missed an appointment believing the clock that still says one hour earlier than it should. I live far away from you guys . I am not looking forward to the hassle of getting my car there and driving a loaner car May I be the only one who ever gets her car back more hurt than when I brought it Sabina More