Autonation Subaru - Service Center
Carlsbad, CA
2,791 Reviews of Autonation Subaru - Service Center
Awesome, thorough and quick 😎 Thank you for being a friendly, easy to work with dealership/service department. I actually enjoy visiting the service department ?? Everybody is fri Thank you for being a friendly, easy to work with dealership/service department. I actually enjoy visiting the service department ?? Everybody is friendly and helpful ?? More
Helpful, friendly service rep Bobby told me what my car needed, gave me the quote and advised me I needed additional, the service was done in timely manner. Friendly and courteous Bobby told me what my car needed, gave me the quote and advised me I needed additional, the service was done in timely manner. Friendly and courteous! More
Outstanding customer service Zach is amazing! He went above and beyond for us! Always returned phone calls and kept us in the loop from beginning to end. Zach was always upbeat Zach is amazing! He went above and beyond for us! Always returned phone calls and kept us in the loop from beginning to end. Zach was always upbeat and easy to talk to! You have earned our business for life! Thanks so much Zach!!!! More
Quick, complete, friendly service I have to say, Will made it easy. He was quick to help, friendly, professional and made my experience not feel like a chore. I’m grateful to the whole I have to say, Will made it easy. He was quick to help, friendly, professional and made my experience not feel like a chore. I’m grateful to the whole team there. They all always go out of their way to say hello, and help us. Thank you! More
Excellent service, always helpful Subaru side of service is always great, I deal with zach and he always ensures all my questions are answered and taken care of. Best experience I have Subaru side of service is always great, I deal with zach and he always ensures all my questions are answered and taken care of. Best experience I have had in regards to dealing with car issues or maintence More
Always great customer service Everyone here is always pleasant to work with. The technician that checked me in and helped me out, Zach, was very helpful. I brought my Crosstrek in Everyone here is always pleasant to work with. The technician that checked me in and helped me out, Zach, was very helpful. I brought my Crosstrek in for 18,000 service and a recall. I was also having some problems with a setting with my doors and he went out of his way to help me out and figure out how to reset it. Always outstanding service! More
Julian Perez This was the first servicing my car at the dealership since I purchased it. Julian, the service advisor, provided exceptional customer service, going This was the first servicing my car at the dealership since I purchased it. Julian, the service advisor, provided exceptional customer service, going above and beyond to help me out. He is knowledgeable and took the time to explain things to me, even though they were super busy. I will be back for sure! More
Had great customer service. My car had a manufacturer defect. It was under warranty. After the car was fixed, we already completed an online survey from Subaru. Now this one a My car had a manufacturer defect. It was under warranty. After the car was fixed, we already completed an online survey from Subaru. Now this one and there is a survey mailed to our home. Why are there so many surveys? Are they all from different departments? More
5 Star Service advisors were really helpful and informative! Bobby helped me initially, but Julian signed me out when I came back for my car. I always receiv Service advisors were really helpful and informative! Bobby helped me initially, but Julian signed me out when I came back for my car. I always received good service when taking my car in. More
Very professional Great experience, very knowledgeable. Knew exactly what my problems were and gave great advice.. The facility was very clean as well. And the staff w Great experience, very knowledgeable. Knew exactly what my problems were and gave great advice.. The facility was very clean as well. And the staff was very helpful and friendly. More