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Autonation Subaru - Service Center
Carlsbad, CA
2,792 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,792 Reviews of Autonation Subaru - Service Center
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September 17, 2020
This dealership's service department is very good. The staff is courteous and knowledgeable and quality of the work is consistently excellent. I will continue to take my Subaru there for maintenance. staff is courteous and knowledgeable and quality of the work is consistently excellent. I will continue to take my Subaru there for maintenance. More
by bmenter10
Verified CustomerEmployees Worked With
Julian Perez, JP Phillips
September 17, 2020
Erik in the service dep was fantastic! The finance manager I finalized my lease paperwork with was not pleasant to deal with, was extremely rude and I would not work with him again. manager I finalized my lease paperwork with was not pleasant to deal with, was extremely rude and I would not work with him again. More
by ESPETTEWAY
Employees Worked With
Erik in service is great
September 16, 2020
Colton in service is an excellent service writer. He communicated with me often about my service. the service department found what the issue was and repaired it quickly. communicated with me often about my service. the service department found what the issue was and repaired it quickly. More
by amchambers143
Employees Worked With
Colton
September 16, 2020
The people were friendly. The only issue I have is that they messed up my service making me have to go back and question the quality of the service. they messed up my service making me have to go back and question the quality of the service. More
by jcheungsquared
Employees Worked With
Tanner Knapp
September 16, 2020
Great service good communication. Organized a loaner car. Kept me in the loop on parts and work progress. Every wearing masks and plenty of sanitization products Kept me in the loop on parts and work progress. Every wearing masks and plenty of sanitization products More
by david
Employees Worked With
Bobby Reynolds
September 16, 2020
Good service and practiced Covid safety by wiping down steering wheel, ignition, etc before releasing car after servicing. Car ready at promised time. Friendly service rep. steering wheel, ignition, etc before releasing car after servicing. Car ready at promised time. Friendly service rep. More
by betsybirk
Employees Worked With
JP Phillips
September 16, 2020
Very positive experience. Service tech was very friendly and responsive to my questions. When asked how long it would take he stated an hour or hour an fifteen minutes. He was right on the nose. and responsive to my questions. When asked how long it would take he stated an hour or hour an fifteen minutes. He was right on the nose. More
by tgage
Employees Worked With
Julian Perez
September 16, 2020
Smartshield was not done correctly. They then said they could not correct the problem and it was Smartshield that had to deal with the problem. Smartshield said that the dealer installed the finish they n could not correct the problem and it was Smartshield that had to deal with the problem. Smartshield said that the dealer installed the finish they need to correct it. The dealer said it was Smartshields problem. What kind of dealership is this. They did not prep the surface properly, and now they won’t correct it. SOL More
by donahuew48
Employees Worked With
Hugh Stewart, Zach Lenfesty
September 16, 2020
Excellent services behalf of the team, friendly people great knowledge and make me understand the process. In general the best dealership in San Diego, CA. great knowledge and make me understand the process. In general the best dealership in San Diego, CA. More
by Carlos Ruiz
Employees Worked With
Julian Perez
September 16, 2020
Always prompt, honest, & helpful. The free car wash is a nice bonus! Never feel pressured to purchase anything unnecessary. Stayed true to all warranty promises. nice bonus! Never feel pressured to purchase anything unnecessary. Stayed true to all warranty promises. More
by mir1337
Employees Worked With
Julian Perez
