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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,791 Reviews

2,791 Reviews of Autonation Subaru - Service Center

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October 08, 2020

I brought my car in for regular service. Eric was great! I asked him about using the all wheel drive and he showed me the button and gave me helpful hints. Will be trying that out in a few days. Service w More

by mec13347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric/Erik
Oct 09, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to review Bob Baker Subaru! It really means a lot to hear that you’re happy with your vehicle service.

October 08, 2020

I brought my car in for a recall and decided to get my oil changed at the same tome love you guys. Thank you and I will be back. Thanks again. More

by kerwasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Oct 09, 2020 -

Autonation Subaru Carlsbad responded

We’re elated to get your positive feedback of Bob Baker Subaru service, thank you!

October 08, 2020

Service-oriented, respectful, attentive. Will Carrasco sets the example when it comes to these qualities. You will not be disappointed after coming to Bob Baker. More

by leehawk02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Oct 09, 2020 -

Autonation Subaru Carlsbad responded

We are so happy that the Bob Baker Subaru team delivered an excellent experience. Thank you for the 5-star review!

October 07, 2020

Zach was thorough, professional, and very kind to me, a senior. I have hesitated to return to Bob Baker Service bcz I’ve had a few terrible experiences in the past; however; Zach’s patience has reversed m More

by swandabode
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Oct 07, 2020 -

Autonation Subaru Carlsbad responded

We appreciate your feedback! We're so happy to hear that Zach earned your 5-stars! See you next time at Bob Baker Subaru!

October 07, 2020

Courteous and helpful staff, COVID-19 safety procedures taken, did not have to wait too long to get our car back; the tables we were eating at were even sanitized while we were waiting More

by files5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Oct 08, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your positive feedback! We look forward to your next service appointment at Bob Baker Subaru! See you next time!

October 07, 2020

Great service on leased vehicle. Colton was friendly and quick. That’s why I always go to bob baker Subaru. Great staff and service. J More

by MnJoegrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton
Oct 08, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Colton at Bob Baker Subaru! We're so lucky to have you as a customer for life!

October 07, 2020

Fast and proficient, I’m from out of town and they treated me like I’d been bringing my business there for years. Great Job! More

by adam.j.smith134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Oct 08, 2020 -

Autonation Subaru Carlsbad responded

Thank you for trusting our team at Bob Baker Subaru, Adam! We hope to have you as a customer for life!

October 06, 2020

New to me 2019 vw jetta, sensor lights on and Bobby and his team took care of me. Very easy to work with,did not waste my time, and they were able to take care of a bunch or recalls I was unaware of. So More

by upstream.swimmer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Oct 07, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience with Bobby at Bob Baker Subaru! We look forward to seeing you at your next service appointment!

October 05, 2020

Super professional staff that provide speedy service and keep you well informed. There are several Subaru dealers in the area but driving up to Carlsbad is always worth it for the excellent service. More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Oct 06, 2020 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, Kate! We appreciate your business!

October 05, 2020

The Windshield gotb broken during car wash. Manager said they would order one and let me know when it comes in. Were changes were made to screen? I don't find where it tells how many miles to gas fill. More

by katharinekk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
Oct 07, 2020 -

Autonation Subaru Carlsbad responded

Thank you for sharing your feedback, Katharine. Please reach out to me at (760) -804-5037, to discuss your visit further. Thanks, Norman Amabile - Service Manager.

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