Autonation Subaru - Service Center

I’m a bit late with my review but it is well deserved. In September, I brought my new forester in for its first free oil change under warranty. The service center was clearly busy but as soon as my service g September, I brought my new forester in for its first free oil change under warranty. The service center was clearly busy but as soon as my service guy got to me I had all of his attention. He answered my questions, was friendly and personable, and even gave us a curtesy call because the car was done sooner than expected. I’ve hated dealing with dealerships in the past but I can honestly say that Bob Baker Subaru has changed my mind for the better. If they are this great during a pandemic I can’t imagine the quality of service when restrictions are lifted. Choose this dealership if you want friendly, knowledgeable staff and excellent customer service! More

Colton was very helpful. They were quick to diagnose the issue and get me back on the road and very communicative while waiting for work to complete. issue and get me back on the road and very communicative while waiting for work to complete. More

Fantastic service team.Friendly, knowledgable, Fantastic service team. Friendly, knowledgable, professional always with a smile. I will always bring my Subi to Bob Baker for servicing and have ev Fantastic service team. Friendly, knowledgable, professional always with a smile. I will always bring my Subi to Bob Baker for servicing and have even recommended to family and friends. More

Excellent customer service and communication. We felt informed and well taken care of by Zach and team. Thank you very much! We are proud to do business with you all. informed and well taken care of by Zach and team. Thank you very much! We are proud to do business with you all. More

Love my service department!! Thank you for going the extra mile and taking great care of me and my car, greatly appreciated! Highly recommended, Mr Lopez Service Advisor! extra mile and taking great care of me and my car, greatly appreciated! Highly recommended, Mr Lopez Service Advisor! More

Took my vehicle in to check out a defect in the shifting console, plastic coating peeled off and is sharp and dangerous. Service center told me I'd get a response in a few days but never got a response fro console, plastic coating peeled off and is sharp and dangerous. Service center told me I'd get a response in a few days but never got a response from VW. Had to reach out to the vehicle rep about the issue. More

Although Mr. Carrasco was kind, it took over two hours to get my car serviced, it wasn’t even washed (I requested it to be washed), and I didn’t get the sticker on the windshield to remind me of my next serv get my car serviced, it wasn’t even washed (I requested it to be washed), and I didn’t get the sticker on the windshield to remind me of my next service. I received a copy of the invoice, but I didn’t receive the page where things are marked with green/yellow/red. It was my first time at your dealership, so no sure if you do that, but I’ve gotten one of those from all other places I’ve been to. More

Zack L. Helped us. Always super friendly, professional and most importantly...he’s very knowledgeable because I’m the type of guest that has lots of questions(first Subaru and I love it). I had a 5 min wa and most importantly...he’s very knowledgeable because I’m the type of guest that has lots of questions(first Subaru and I love it). I had a 5 min wait and I was going about my crazy day. More

William is a very professional and kind man. I’m sure he takes care of all his customers with the upmost care. Excellent job at Bob Baker just the best!!!! takes care of all his customers with the upmost care. Excellent job at Bob Baker just the best!!!! More

Zach is super helpful and very good at communicating how and what services are needed for my car. Great employee. Thank you for your service! and what services are needed for my car. Great employee. Thank you for your service! More