Autonation Subaru - Service Center
Carlsbad, CA
2,792 Reviews of Autonation Subaru - Service Center
Zac L. Was the service coordinator helping us. He was personable, knowledgeable, and very polite. I was impressed with the service I received thanks to that personable, knowledgeable, and very polite. I was impressed with the service I received thanks to that More
Good service, facility is clean, and staff is friendly. Very easy to make an appointment and concern with car service have been assessed and fixed. Very easy to make an appointment and concern with car service have been assessed and fixed. More
I was treated with courtesy and promptly as soon as I arrived for my appointment. A loaner car was provided andI was called later to pick up my car which was cleaned and washed. JP made sure everything w arrived for my appointment. A loaner car was provided andI was called later to pick up my car which was cleaned and washed. JP made sure everything went smoothly and quick. I was impressed with the service and speed of the work performed. Great job Bob Baker Subaru!!! More
Made appointment several days before / I was told the service would take until 3 to 4 pm. I did not receive a call by 4 pm so I called and was told it would be ready by 4:30 pm. I arrived at about 4:2 service would take until 3 to 4 pm. I did not receive a call by 4 pm so I called and was told it would be ready by 4:30 pm. I arrived at about 4:20 pm Car was not done until 5pm More
Wonderful service - great service writer! Everything about the service was great. I enjoyed working with JP Phillips. My A/C is working perfectly now. I woulld highly recommend your service department. about the service was great. I enjoyed working with JP Phillips. My A/C is working perfectly now. I woulld highly recommend your service department. More
Staff listen carefully to my questions and fully answered everyone. The agent helped me Learn how to operate many of the special features of the car. Baker furnished a set courtesy car for the da answered everyone. The agent helped me Learn how to operate many of the special features of the car. Baker furnished a set courtesy car for the day. Thank you that was very helpful. More
Excellent service experience with Will C at Bob Baker VW. Great friendliness and communication and I’m very pleased with the quality of work. It’s why I keep coming back! Great friendliness and communication and I’m very pleased with the quality of work. It’s why I keep coming back! More
Came in for a battery for my Gli that they were holding and it took Edger and parts manger 1 1/2 hours to figure out how to prorate my battery that they only gave me 4 dollars for. Wasted so much time for and it took Edger and parts manger 1 1/2 hours to figure out how to prorate my battery that they only gave me 4 dollars for. Wasted so much time for 4 dollars. On top of that two people quoted me 45.00 to give me for my battery for warranty when I called twice to make sure they both said yes 45.00 for prorated. And then the parts manager said they were wrong about price. I feel after all that they should of given it to me, Very disappointed. More