Autonation Subaru - Service Center
Carlsbad, CA
2,792 Reviews of Autonation Subaru - Service Center
I enjoy going to Bob Baker Subaru for my service because Norman Amabile, service manager, treats me like a King. I would buy another Subaru just because Bob Baker service Department is so excellent. Norman Amabile, service manager, treats me like a King. I would buy another Subaru just because Bob Baker service Department is so excellent. More
I really Appreciate Subaru for making good on known issues with their cars. And, thank you to Zack for making the process so easy and pain free. issues with their cars. And, thank you to Zack for making the process so easy and pain free. More
William has great customer service, he answered all my questions and explained well. My car was done same day no need to worry about getting a rental car. questions and explained well. My car was done same day no need to worry about getting a rental car. More
Every aspect of my experience was above and beyond my expectations. Billy communicated with me through the whole process while they were fixing my car. expectations. Billy communicated with me through the whole process while they were fixing my car. More
Wait time was much longer than expected. Customer Service was poor — when asking about other parts of my car, the representative didn’t fully answer any of my questions, only said “That’s going to cost you m was poor — when asking about other parts of my car, the representative didn’t fully answer any of my questions, only said “That’s going to cost you more” without other information. He also was quite short and rude when speaking to me . More
I have always had a very good experience with this dealership. Thank you for letting me know about all the changes snd need my Forester requires. I love my Subaru dealership. Thank you for letting me know about all the changes snd need my Forester requires. I love my Subaru More
JP and the team’s technicians once again did a superb job. My BRZ felt a bit off on alignment (driving backcountry roads where i live) so i brought it in. Their meticulous and very detailed labor diale job. My BRZ felt a bit off on alignment (driving backcountry roads where i live) so i brought it in. Their meticulous and very detailed labor dialed in the alignment to great precision. My sports car now drives better than new! JP listens and then relays the concern to his techs: their internal teamwork and will to help the customer goes above and beyond! THANK YOU ONCE AGAIN!!!!! Also, it’s always good to talk with Kelley in sales about potential additional car purchases. More
I have been associated with Bob Baker for 35 years.They have always given top Tier service. Will and Norman are very Knowledgeable,Jamie was very helpful Great crew! have always given top Tier service. Will and Norman are very Knowledgeable,Jamie was very helpful Great crew! More
I have used Bob Baker since I bought my 2017 Subaru Forester for Service. I have been very positively impressed with the service personnel that I dealt with. They know how to treat customers and provid Forester for Service. I have been very positively impressed with the service personnel that I dealt with. They know how to treat customers and provide outstanding technical support. I have not had a negative experience with them for the past 3 years. More
I think our service manager Zack went out of his way to help us resolve all issues and problems we had with our 2012 Subaru outback we’re glad we use their service department and will be returning in the f help us resolve all issues and problems we had with our 2012 Subaru outback we’re glad we use their service department and will be returning in the future thank you More