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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,791 Reviews

2,791 Reviews of Autonation Subaru - Service Center

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November 03, 2020

The were helpful and fast with my recall repairs. They had good communication and we're very willing to help out. I would definitely recommend this place. More

by Djf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

This is what we like to hear! We hope you choose our team for all future service needs! See you next time at Bob Baker Subaru!

November 03, 2020

Customer service was excellent. I was approached quickly and courteously upon my arrival. I was told what would be happening, the work that was to be done and about how long it would take. More

by bkelley921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden , Norman Amabile, Bobby Reynolds
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

This is what we like to hear! We're so happy that our team delivered an excellent experience! See you next time at Bob Baker Subaru!

November 03, 2020

Zach Lenfesty is an amazing Service Technician! Plus, the Bob Baker Subaru team and dealership is amazing overall! From the beginning of my call and questions for my car, I was able to schedule my service More

by Ferlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

We can't thank you enough! We're so happy to hear that Zach provided you the best service during your visit to Bob Baker Subaru! We appreciate your business, and look forward to working with you again!

November 03, 2020

The dealer was quick to get me in and address the issue I had with my car. Zach was in communication with me multiple times, even before there was an answer. The only thing I didn't care for was the texts I More

by ac2tri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your honest feedback. Zach and our team at Bob Baker Subaru appreciate your 5-star review!

November 03, 2020

Service was very welcoming and efficient... I hope I can visit this place atleast once again. I did want to get to know my car. Thank you very much More

by ebonilla950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for trusting Bob Baker Subaru with your business!

November 03, 2020

Great service and an excellent attitude to help!!!!!!!!!! This is wrong I said enough this guy was awesome and I will say it over and over More

by lexigldn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your review! We look forward to seeing you next time at Bob Baker Subaru!

November 03, 2020

Always have great service. Never have had a complaint with any of the employees that work there. Will be returning in the future if need be. More

by karissalyn09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in our service team! We appreciate the kind review, and look forward to your next visit! - The Bob Baker Subaru Team

November 03, 2020

I enjoyed the professional, courteous service personnel. Julian was genuinely interested in making my routine maintenance experience pleasant; he ensured I was up to date with every step of the process. More

by AARCINIEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience working with Julian at Bob Baker Subaru! We appreciate your review, and look forward to seeing you next time!

November 03, 2020

I had my 30,000 mile service done. I was told at 25,000 miles which was the last free service that came with my new vehicle, that it would be around $500. I received an email for $75 off and with that, it More

by markbessent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are thankful to have you as a customer and look forward to your next visit!

November 03, 2020

I have had the best customer service experience every time I visitthe service department. JP is the best service adviser, always offering excellent customer satisfaction. More

by holymole8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, JP Phillips
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

We're so delighted to hear this! Thank you for being a valued Bob Baker Subaru - we look forward to your next visit!

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