Autonation Subaru - Service Center
Carlsbad, CA
2,791 Reviews of Autonation Subaru - Service Center
Always professional. You always explain everything clearly and give me confidence in your service. The staff is always friendly and upbeat. Prices, well, I know I’m paying a premium to be serviced at clearly and give me confidence in your service. The staff is always friendly and upbeat. Prices, well, I know I’m paying a premium to be serviced at the dealer. More
Had a great experience. Tanner Knapp did a really good job. He had great communication and his knowledge of engine’s was awesome. I will be back because of him. Great job! job. He had great communication and his knowledge of engine’s was awesome. I will be back because of him. Great job! More
always a pleasure. Wait times good, friendly staff, loaner car access good. Never a hassle to bring car in-appointment or not. Julian took care of me with updates and access to a loaner car loaner car access good. Never a hassle to bring car in-appointment or not. Julian took care of me with updates and access to a loaner car More
Best service! They always make me feel comfortable and do quality work! I tell everyone that has a VW to get their car worked on through Bob’s Baker. Thank you Bobby for taking care of me and my Jetta! quality work! I tell everyone that has a VW to get their car worked on through Bob’s Baker. Thank you Bobby for taking care of me and my Jetta! More
Even with appointment waited 3 hours before car was taken back! What’s the point of making an appointment? Service tech Eddie was very friendly. back! What’s the point of making an appointment? Service tech Eddie was very friendly. More
Came in for the 1st oil change. Service great very friendly. Only thing missing was the coffee... but I understand everything is shut down because of covid friendly. Only thing missing was the coffee... but I understand everything is shut down because of covid More
The air bag recall service was easy. Zach also helped a lot with my brakes. Ended up needing new rotors which the other service center did not notice. Much smoother ride now. lot with my brakes. Ended up needing new rotors which the other service center did not notice. Much smoother ride now. More
Great dealer with great service. It was very easy to make a appointment. My car was serviced and cleaned in an extremely timely manner. Thanks a appointment. My car was serviced and cleaned in an extremely timely manner. Thanks More
Had an appointment to have a 12,000 mile maintenance Had an appointment to have a 12,000 mile maintenance service I was there And waited for two hours. I even had an appointment. Really? Had an appointment to have a 12,000 mile maintenance service I was there And waited for two hours. I even had an appointment. Really? More
DO NOT GO HERE. I REPEAT!!! DO NOT GO HERE. They broke something in my car during my service and claimed they did not!! The general manager Norman was very rude and wouldn’t let me speak and explain to hi something in my car during my service and claimed they did not!! The general manager Norman was very rude and wouldn’t let me speak and explain to him that my job REQUIRES me to have what they broke!! They refused to replace it because “there is nothing we can do about it since it is not a Volkswagen product”. So I said I wanted my money back for my service then so I could afford to pay for what they broke myself, and they refused to refund me!! I’ve never been so disappointed and furious in my life, I have never had that experience ever!! I will never go back to any Volkswagen dealership!! More