Back

Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,791 Reviews

2,791 Reviews of Autonation Subaru - Service Center

Sort by
November 20, 2020

William was very professional and accommodating. I had an oil change, tire rotation, and a new windshield placed. The only thing I was disappointed was that my car was not washed? I bought my car at the Murr More

by yanag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Nov 20, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience with William. We will be addressing your feedback with our team in an effort to improve the service we provide to our customers moving forward.

November 20, 2020

Solid customer service. Bobby is the best. Will continue to use their service team and refer my friends and family. Happy customer. Thanks for asking! More

by ltmatteson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 20, 2020 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru! Bobby and our team appreciate your business!

November 20, 2020

Norman Amabile, Service Manager, always treats me like a VIP whenever I come into the shop for service. The entire service team is always very helpful. During these times of COVID-19 I feel confident More

by tallbrucewayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile
Nov 23, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in our team at Bob Baker Subaru! See you next time!

November 20, 2020

Service was excellent, I felt very informed and Tanner was wonderful to work with. Very kind and knowledgeable. A very easy process! We will be back :) More

by annajoy.tough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 23, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Tanner at Bob Baker Subaru! We look forward to your next visit!

November 20, 2020

Car was serviced quickly with no issues. The cost was reasonable. Service person was nice and helpful. I will continue to service my car here. More

by snuggleshmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 23, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your kind words! See you next time at Bob Baker Subaru!

November 20, 2020

Friendly helpful employees. They make bringing your car in for service easy and pleasant.I was helped quickly and efficiently by Bobbie. All of my concerns were addressed. More

by kevin@petitte.biz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 23, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your review! Bobbie and our team appreciate your review at Bob Baker Subaru!

November 20, 2020

Zach was really helpful and it made the experience better. He was very personable and attentive. I appreciate the follow up as well the day after when I took my car to another dealership to see what t More

by Hmcmillen93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 23, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your review! We're so happy to hear that Zach worked hard during your recent appointment! See you next time at Bob Baker Subaru!

November 19, 2020

So helpful and thorough! Service was quick and they made sure I was back up to date with my service needs! Eric was so helpful and went above and beyond! More

by annalisetucker17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 19, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your review, Anna! We're so happy to hear that Eric worked hard to get you back on the road safely! -Bob Baker Subaru

November 19, 2020

Zac was great. Very professional and courteous. He explained what work my car needed and when it might be done. The loaner vehicle was ready and waiting for me. Awesome customer service. More

by jantzfam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 19, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the great review - we'll be sure to share with Zac! We appreciate you trusting Bob Baker Subaru with your service needs and hope to see you again in the future!

November 19, 2020

Great service department, I will come back for my service . I will recommend Bob Baker to friends and family. Thank you so very much for all your help. More

by loribushen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 20, 2020 -

Autonation Subaru Carlsbad responded

Thank you for recommending the Bob Baker Subaru service department! We look forward to your next visit!

...
140
...