Autonation Subaru - Service Center
Carlsbad, CA
2,792 Reviews of Autonation Subaru - Service Center
Fast service. My tire pressure was adjusted when I requested it not be adjusted. Other than that the service was accomplished quickly and allowed me to get where I needed in a reasonable amount of tim requested it not be adjusted. Other than that the service was accomplished quickly and allowed me to get where I needed in a reasonable amount of time. More
Service was performed fine as usual but they consistently miss things. I asked last time I was in how my brake were and told they were fine. I took my car to another shop and watched them pull the brake pads miss things. I asked last time I was in how my brake were and told they were fine. I took my car to another shop and watched them pull the brake pads off and they were totally shot. More
Excellent customer service. Great patience while waiting for me to figure out my card situation on the phone. Always friendly! Would recommend/ go back again. for me to figure out my card situation on the phone. Always friendly! Would recommend/ go back again. More
Over the last 8-9 years I have had 3 Subarus (‘13 WRX hatch, ‘16 WRX and now my ‘20 STi) Ive always had them serviced here since my very first in late 2012. Most recently, Id like to shout out JP.—My mos hatch, ‘16 WRX and now my ‘20 STi) Ive always had them serviced here since my very first in late 2012. Most recently, Id like to shout out JP.—My most recent service tech, is awesome. He’s helped me the last two times i’ve brought my car in for oil change and i really vibe with his energy a lot. he’s super positive, very personable, and knows how to handle having multiple customers at once. he handles it with ease—clearly has been doing this for a while or just has a natural knack for this type of work. Thanks JP! Hope to see you next time :shaka emoji: I’ve also been helped by Tanner, Zach, and Julian as well—I’d rate them all the same. I believe Zach came through for me majorly when I had a throw out bearing issue on my first WRX years ago. Phenomenal service all the way around in the Service Department. More
I’m always happy with the work and professionalism. Employees are courteous. And I really like that I have the option for a car wash - that’s a nice bonus. Thank you Employees are courteous. And I really like that I have the option for a car wash - that’s a nice bonus. Thank you More
JP was very knowledgeable. The only thing I wanted other than the normal service was help updating my GPS. He explained how to do that. I just wish that someone could have done it for me. than the normal service was help updating my GPS. He explained how to do that. I just wish that someone could have done it for me. More
3d time I've brought a car to Bob Baker for some body repair. Each time efficient, timely and cost effective. Jeremy, the collision center advisor on this visit, was especially helpful. repair. Each time efficient, timely and cost effective. Jeremy, the collision center advisor on this visit, was especially helpful. More
Great service & the serviceman who helped me, Bobby, was so nice and very professional. It was a great experience and I will continue to use this service department so nice and very professional. It was a great experience and I will continue to use this service department More
Everyone was very nice. But I am not satisfied withe the paint job. Imperfections in the paint is color is off. I did show the imperfections but nothing was done about it paint job. Imperfections in the paint is color is off. I did show the imperfections but nothing was done about it More
I like my friendly and thorough serviceman plus the customer waiting room. Missing the coffee and snacks during Covid-19. Im still waiting for a callback regarding purchase of a renewal of my extended customer waiting room. Missing the coffee and snacks during Covid-19. Im still waiting for a callback regarding purchase of a renewal of my extended warranty from the finance department. More