Autonation Subaru - Service Center
Carlsbad, CA
2,792 Reviews of Autonation Subaru - Service Center
Very friendly and professional service and I appreciated the wifi to work! My rep was super helpful and communicated well. This was my first time to your dealership and I was impressed! the wifi to work! My rep was super helpful and communicated well. This was my first time to your dealership and I was impressed! More
Was not happy when I received my car back after a minor collision repair on front bumper. A dent was found on the car (unrelated to collision repair) that was not there before. In addition, there looked collision repair on front bumper. A dent was found on the car (unrelated to collision repair) that was not there before. In addition, there looked to be some touch up paint put on to hide small scratches near the dent. This deception of adding paint to hide the issue is my main concern. The customer service to repair was fine as they finally took ownership after I confirmed with my wife that it was not there before the drop off. The repair was lengthy and took a while to get on the schedule, but when complete it was good. Overall, not the professional service I was expecting. More
Horrible experience 😡 I was in the dealership over 4 hours for oil change, I have to go and look for the manager to find out about my car 😡 I request to talk the dealer manager and he refused to come a hours for oil change, I have to go and look for the manager to find out about my car 😡 I request to talk the dealer manager and he refused to come and talk to me 😡 I wonder it Mr Bob he will like to be treated the same way some where else. Poorly management and poorly service at the Bob Baker VW dealership For sure I won’t recommend this dealer to anyone 👎🏼 More
Recall service done quickly, efficient and professionally. I was given a rental car for the time my car was being worked on and that was helpful. professionally. I was given a rental car for the time my car was being worked on and that was helpful. More
Some of the best service that I have ever gotten at an auto service center. Very respectful, responsive, and fast service. Zach took care of all recall issues and offered great suggestions to ease my mind auto service center. Very respectful, responsive, and fast service. Zach took care of all recall issues and offered great suggestions to ease my mind about some concerns that I had about my Subaru. I have been taking my car to other service locations that are close to my house, not any more! I’ll be coming back for all of my service needs thanks to the excellent customer service from Zach. More
Friendly and professional staff; great service! I felt very well.taken care of. And so did my car... 😉 I look forward to leasing my next car from Bob Baker, too. very well.taken care of. And so did my car... 😉 I look forward to leasing my next car from Bob Baker, too. More
Everything went well. Everyone is always polite and helpful. Brenden was easy to work with and made sure everything I asked for was looked at. I'll return for a part that wasn't in stock. I always a helpful. Brenden was easy to work with and made sure everything I asked for was looked at. I'll return for a part that wasn't in stock. I always appreciate the car wash. More
Appreciate the great service and friendly clean environment. Quick service. Efficient would recommend to friends . Excellent they cate about the customer . Will was great to work with environment. Quick service. Efficient would recommend to friends . Excellent they cate about the customer . Will was great to work with More
Every one friendly and ready to help. Well taken care of during my visit. Super COVID 19 cleaning going on everywhere. Felt safe during visit during my visit. Super COVID 19 cleaning going on everywhere. Felt safe during visit More