Autonation Subaru - Service Center
Carlsbad, CA
2,792 Reviews of Autonation Subaru - Service Center
Baker service could not reproduce my issue (phantom battery drain over several days). I did further research at home, found the problem (rear gate does not always cause current drain to go below 0.5 a battery drain over several days). I did further research at home, found the problem (rear gate does not always cause current drain to go below 0.5 amps when closed). Will try to set up gauges to tell me when this situation occurs, otherwise not sure how to resolve permanently. More
The service was very good. It was completed within the time frame that was predicted, and the service department also took care of an issue that hadn't been noted when I took my car in. Also, the dealer time frame that was predicted, and the service department also took care of an issue that hadn't been noted when I took my car in. Also, the dealer has a clean, comfortable place for customers to wait. More
Kind staff, fast service. Thanks! Look forward to bringing my other Sub in after Christmas. i do t have anything else to say but you require 25 words. Done bringing my other Sub in after Christmas. i do t have anything else to say but you require 25 words. Done More
Very disappointed with the Service and Parts Director” Norman Amabile”at the dealership. After my persistence the issue was finally resolved with the help of Joshua Perry. Norman Amabile”at the dealership. After my persistence the issue was finally resolved with the help of Joshua Perry. More
The service was good, and the advisor was polite. But there was one thing that I would like to alert the dealership to. I drive with my headlights in the “auto” position, but it was switched to “off” by there was one thing that I would like to alert the dealership to. I drive with my headlights in the “auto” position, but it was switched to “off” by the technicians. I did not realize this and drove for 2 hours in the dark with the primary headlights off. This is a common issue with auto headlights, but with a Subaru with so many automatic features, I can see this happening to many drivers who let the car “take care of itself”. I owned the car for 6 months, and I never adjusted the switch once I set it to auto. I think most drivers are like me, and never touch or check this switch. Can you please ask the technicians not to change the headlights from the auto position. This is a safety issue. Thank you. More
Service was performed with care considering the impact of COVID. Car was returned clean and ready to go. When the service writer stepped out while I was waiting a nearby agent stepped in and checked me out COVID. Car was returned clean and ready to go. When the service writer stepped out while I was waiting a nearby agent stepped in and checked me out! More
I had a great first experience at Bob Baker Subaru. My appointment was convenient and they were right on schedule. Great service all the way around, Brenden was Great and made sure everything I needed wa appointment was convenient and they were right on schedule. Great service all the way around, Brenden was Great and made sure everything I needed was taken care of. More
So I came in with this beat up 2000 Subaru Legacy Sedan and to tell the truth I didn't have the highest hopes...but with the expert care of Bob Baker Subaru/Volkswagen I believe the future looks bright for and to tell the truth I didn't have the highest hopes...but with the expert care of Bob Baker Subaru/Volkswagen I believe the future looks bright for this golden oldie...thank you JP and all the crew over there! More