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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,792 Reviews

2,792 Reviews of Autonation Subaru - Service Center

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January 21, 2021

Easy in and out, friendly staff. 'nice to have an appointment time mid-morning and still get the car back in the early afternoon. Effecient. More

by seatp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kobara, Bryan
Jan 22, 2021 -

Autonation Subaru Carlsbad responded

We are so happy our Bob Baker Subaru team earned your five stars. Thanks!

January 21, 2021

I went in for a 7:30am regular 6-month service appointment and to get the batteries in my 2018 Outback key faubs replaced. They rotated my tires, changed my oil, changed the key faub batteries and More

by DickyBob Vista1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Shriver
Jan 22, 2021 -

Autonation Subaru Carlsbad responded

Thanks for sharing your positive experience with us! It is always our pleasure to assist you, thanks for trusting Bob Baker Subaru!

January 20, 2021

Big 100,000 service for my car, checked in by Julian. I was told a time frame which they pretty stuck to, good outdoor place to sit and wait. Good communication and didn’t break my bank account. More

by abellewp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jan 20, 2021 -

Autonation Subaru Carlsbad responded

We appreciate your feedback, it's our pleasure to service your vehicle! Thanks for choosing Bob Baker Subaru.

January 20, 2021

Branden was amazing. I had a great experience. We had to do a lot of repairs for the car and a few recalls and he did it really quickly and didn’t give me any BS he is an amazing representative that made th More

by nathankalupa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden
Jan 21, 2021 -

Autonation Subaru Carlsbad responded

We're thrilled to hear you had a great experience at Bob Baker Subaru, and that Branden could make the whole process easy and seamless! We appreciate your business with us and hope to work with you again in the future.

January 20, 2021

Fast and efficient! Great service! Highly recommended. From the front staff to the back!! Thank you so much guys for your courteous and excellent service!! More

by ntholund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Jan 21, 2021 -

Autonation Subaru Carlsbad responded

We are honored to receive your support, thank you! - Bob Baker Subaru Team

January 20, 2021

I think your service guys are all great, I also think the whole dealership and employees are great all of you have been great to me, We have the Jetta that's been great Donna Posada More

by pieman8600.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Shriver
Jan 21, 2021 -

Autonation Subaru Carlsbad responded

Many thanks for your trust in the Bob Baker Subaru service team! It is always our pleasure to service your Jetta. Your business is much appreciated by all of us. Thanks again, Donna!

January 19, 2021

Great service for the car and for the customer. Reliable and efficient technicians. Thank you and Happy Bew Year to all at Bob Baker Subaru. More

by bvettor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez, Service
Jan 19, 2021 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, we appreciate your positive feedback! Happy New Year to you too!

January 19, 2021

Service department was very helpful, polite, and made me feel like they cared. They answered all my questions and provided good recommendations on future services. More

by nguyenbq90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jan 19, 2021 -

Autonation Subaru Carlsbad responded

We are honored to receive your support. Thank you! - Bob Baker Subaru Team

January 19, 2021

I think they are a great dealership... the last time i took my car in they returned it with a white scuff and some scratches on the rear bumper... I didn't notice it till the next day when I was washing More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jan 21, 2021 -

Autonation Subaru Carlsbad responded

We're glad to hear you had a great experience with us but are sorry to learn of these scratches on your car. Please reach out to me to discuss this, I'd like the opportunity to help, Norman Amabile - Service Manager - 7608045037

January 18, 2021

Jeremy and crew were awesome. They fixed my problem and the car looks great. I am very happy with the service I received. Thank you very much. More

by mslbeea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Norman Amabile, Zach Lenfesty, Bobby Reynolds, William Carrasco, Julian Perez, JP Phillips, Tanner Knapp
Jan 20, 2021 -

Autonation Subaru Carlsbad responded

You are very welcome! It was our pleasure to help you out! We look forward to your continued business with us at Bob Baker Subaru!

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