Autonation Subaru - Service Center
Carlsbad, CA
2,793 Reviews of Autonation Subaru - Service Center
Julian was very helpful and informative! Subaru service is always quick with check ups and services and when I asked for a quote for my next check up, he readily gave the information and pricing. is always quick with check ups and services and when I asked for a quote for my next check up, he readily gave the information and pricing. More
Everyone in the service department was friendly and professional. The waiting room was clean and people waiting for their cars were all wearing masks. The employees were all polite with each other wh professional. The waiting room was clean and people waiting for their cars were all wearing masks. The employees were all polite with each other which made for a relaxing environment. More
This dealership is top notch in my book. I am completely This dealership is top notch in my book. I am completely satisfied! Zach and Colton both helped me and went out of their way to make sure I was take This dealership is top notch in my book. I am completely satisfied! Zach and Colton both helped me and went out of their way to make sure I was taken care of. More
The customer service at Bob Baker is amazing. I have been dealing with Zach Lenfesty every time I bring my car in and he’s always very helpful and kind. dealing with Zach Lenfesty every time I bring my car in and he’s always very helpful and kind. More
Good experience, very thorough , took less time than I thought, provided a very detailed invoice of the work that was being done . Would highly recommend thought, provided a very detailed invoice of the work that was being done . Would highly recommend More
Appreciate Will’s attitude. Great job at explaining what was done. Service terms and expectations were clearly communicated. Overall great job which is what I’ve come to expect from Bob Baker. was done. Service terms and expectations were clearly communicated. Overall great job which is what I’ve come to expect from Bob Baker. More
Excellent customer care and service department. Excellent communication on issues that need to be addressed. Easy drop off and pick up system. My Impreza is a great car! communication on issues that need to be addressed. Easy drop off and pick up system. My Impreza is a great car! More
I took my Subaru Forester in for it's first scheduled maintenance to Bob Baker Volkswagen Subaru in Carlsbad & had a great experience. I had a scheduled appointment time & was greeted right as I pulled maintenance to Bob Baker Volkswagen Subaru in Carlsbad & had a great experience. I had a scheduled appointment time & was greeted right as I pulled in to the service area by Erik Lopez who got me checked in & told me it should take about 90 minutes to do the service. I went for a walk & returned in 90 minutes to find my vehicle's maintenance completed (including a wash). Erik completed the paperwork & my Forester was delivered to me in a couple of minutes, looking great. Erik was pleasant, efficient, & informative. Couldn't have asked for anything more. Thank you! More
Brought my car in with an issue with the Eye Sight Sensor. Feel my issue was not handled well and that my concern for safety was not taken seriously. Calls were not returned or took 2 days to respond. Sensor. Feel my issue was not handled well and that my concern for safety was not taken seriously. Calls were not returned or took 2 days to respond. Even though Bob Baker is closer I am and will be taking my Crosstrek to Kearny Mesa Subaru. They were happy to try and address my concerns. More
William was extremely helpful and kept me 100% updated. Car was with Bob Baker for 7 weeks and William was extremely helpful and kept me 100% updated. Car was with Bob Baker for 7 weeks and William was extremely helpful and kept me 100% updated. More