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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,794 Reviews

2,794 Reviews of Autonation Subaru - Service Center

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March 15, 2021

Julian was my service advisor & he was great. Explained the work to be done and it was completed quickly. Very efficient for a busy service department. Thank you More

by dlmrtr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 16, 2021 -

Autonation Subaru Carlsbad responded

We're so glad to hear Julian made your service visit so comfortable! We appreciate your five-star review! Your feedback means a lot to us and helps us continue doing right by our customers! We will see you at your next appointment! - Bob Baker Subaru

March 15, 2021

Adriana was very helpful, knowledgeable friendly and funny. Uhaul had everything I needed and at reasonable prices. I do wish you had a military discount. More

by reallyfree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrians
Mar 16, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the review and feedback. We're glad you enjoyed working with Adriana and hope to see you again in the future!

March 15, 2021

Bob Baker Subaru has always treated me well. It was my first Sub with them and i most likely will get another from them. Thanks More

by danny.miranda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Mar 16, 2021 -

Autonation Subaru Carlsbad responded

We are honored to receive your support, Danny. Thank you! - Bob Baker Subaru Team

March 15, 2021

Tanner took really good care of me & my car was done within 2 1/2 hours and everything went really smooth no problems at all Tanner has a way of making his customers feel comfortable and at ease and is More

by allison_goodrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart, Tanner Knapp
Mar 16, 2021 -

Autonation Subaru Carlsbad responded

Thanks for trusting Tanner and the Bob Baker Subaru service team! It is always our pleasure to take care of you.

March 15, 2021

Very professional and courteous and the quality of work is excellent and I received my vehicle back very clean. I would definitely recommend this dealership. More

by andres4benavidess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Mar 16, 2021 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, we appreciate your positive feedback!

March 13, 2021

Good service, really easy. I just showed up and they helped me. Way faster service than I expected and my car was ready for when I needed it More

by designerlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 15, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to take care of you! Thanks for choosing Bob Baker Subaru for your service needs!

March 13, 2021

The Carlsbad dealerships employees are professional, friendly and knowledgeable. Brenden P. In the service department has been very helpful the last two visits I had. More

by cwrocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden P.
Mar 15, 2021 -

Autonation Subaru Carlsbad responded

We are honored to receive your support, thank you! - Bob Baker Subaru Team

March 13, 2021

Send email link if you Require writing please email email email email email email link link for your email account or so to address and file your application with a new account and file More

by rhettsavoie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
March 12, 2021

Julian Perez is amazing, so helpful and cheerful! He always remembers what my concerns were from a previous visit...he is an excellent communicator! He is the reason I come to this dealership! More

by Linda Colton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 15, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your wonderful feedback, Linda! We're so glad to hear Julian has continued to provide a positive experience for you and helps you feel confident working with us! We look forward to seeing you at your next appointment! - Bob Baker Subaru

March 12, 2021

I recently had some major repairs done and the Bob Baker Subaru Service Department was top notch all the way. Julian Perez was my service advisor. He did an outstanding job communicating all the details a More

by jsonnt1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 15, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your five-star review! We're glad Julian provided such a transparent experience during your recent service! We appreciate your feedback and look forward to helping you again in the future! - Bob Baker Subaru

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