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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,794 Reviews

2,794 Reviews of Autonation Subaru - Service Center

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April 06, 2021

Always fast and friendly service. Everyone was talking covid precautions very seriously. They are always my first choice when it comes to repairs and maintenance More

by gabdava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Apr 07, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much for the glowing review! We're so happy to hear our team provides you with a level of service worthy of five stars! We look forward to seeing you at your next appointment! - Bob Baker Subaru

April 05, 2021

I had a great experience with the team at Baker Subaru. Quick and efficient service on battery issue. Great quality care, efficient and timely. Thanks Norman More

by hycarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, JP Phillips
Apr 06, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful feedback! We appreciate you trusting Norman & the Bob Baker Subaru team with your vehicle's service needs and hope to see you again next time!

April 03, 2021

Service staff is top notch and went above and beyond! They did everything that I had asked for and more! It’s little things like that that will continue to earn my business with Bob Baker Subaru! More

by clayrobert1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The two service technicians who worked on my Impreza!, Tanner Knapp
Apr 05, 2021 -

Autonation Subaru Carlsbad responded

Your review is our favorite part of this job! We're so happy to read that we've done a great job providing a great experience to you during your service visit! Thank you for being part of the Bob Baker Subaru family! We'll see you next time!

April 02, 2021

Quick and painless installation of tow hitch and addressing alignment issue. Tanner and the crew were very customer-friendly and responsive. Overall a great experience. More

by Zabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Apr 02, 2021 -

Autonation Subaru Carlsbad responded

We are so happy we could take care of those services for you! Tanner and the rest of the team at Bob Baker Subaru are happy you chose us and left this awesome review!

April 02, 2021

Friendly, attentive , efficient staff at the collision center. Jeremy was friendly, knowledgeable and kept me informed throughout the process of the repair. Thank you for your help Jeremy! Phil Jarr More

by fphilthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the awesome feedback on Jeremy and the Bob Baker Subaru team, Phil! We will pass along your kind words! Take care!

April 01, 2021

Erik was very helpful and nice. He was very prompt and letting me know what kind of service I might need for next service to help my Forrester More

by aingalls0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Apr 01, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the great review! We'll be sure to let Erik know they've done a great job helping you maintain your Forester! We'll see you next time! - Bob Baker Subaru

April 01, 2021

I received great service today. I especially appreciated the excellent communication via the service rep, JP, advising me of any changes to the timing and completion of the service and why, and a thorough r More

by jyoung22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Apr 02, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the awesome review! We're happy to hear JP helped you stay in touch with work and took care of your vehicle maintenance! It's such a great feeling to hear we've done our best to provide a five-star experience, and your feedback is appreciated! We'll see you next time! - Bob Baker Subaru

March 31, 2021

Made an appointment and the person said we have an opening in 15 minutes I drove from Encinitas and was there in 20 minutes. Tech said it would be ready in 1.5 hrs. To the minute it was resdy All go More

by Demsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Apr 01, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to hear our team gave you an accurate quote for how long your appointment would take! We're happy we could squeeze you in on short notice! We'll let our team know they've earned five stars for a job well done! Thanks for choosing Bob Baker Subaru!

March 30, 2021

Julian was very knowledgeable and handled everything for us in an efficient manner. All the other people in the service department were very nice. Thank you.. More

by jlestey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 31, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the review! We appreciate you taking the time to leave us your five-star rating and we hope you'll come to visit us again soon! - Bob Baker Subaru

March 29, 2021

Julian is the man! He is the embodiment of professionalism, knowledge, courtesy and effectivity. I was not dissatisfied at all with the service he provided. He got my vehicle in and out quick, More

by Moises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Vogel, Norman Amabile, Julian Perez
Mar 30, 2021 -

Autonation Subaru Carlsbad responded

Thanks so much for the awesome five-star rating! We'll share this review with Julian and let them know they've made your visit special! We appreciate your business and look forward to seeing you at your next service visit!

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