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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,117 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,117 reviews

June 08, 2024

Initial sales person misquoted: Various options not available on chosen model. Price not negotiable Finance Mtg in little while takes 5 minutes Month end quotas not a factor All wrong More

by Wayne suerth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose sales Mgr, Manny, Juan salesman , Christy Vogel
Jun 09, 2024 -

Autonation Subaru Carlsbad responded

Wayne, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 678-6834 to discuss what we can do to help.

June 06, 2024

Overall, I was impressed with the level of service and professionalism exhibited by AutoNation Subaru Carlsbad. From the moment I arrived, I was greeted warmly and felt well taken care of throughout the e More

by Stanley B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Sanchez
Jun 08, 2024 -

Autonation Subaru Carlsbad responded

Hi Stanley, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Carlsbad! If you ever need help, just give us a call. Happy motoring!

June 06, 2024

Amazing customer service, everyone is super nice. the process was faster than usual. and + i got a gift bag with 2 cups and subaru bag) More

by Maxim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniela
Jun 08, 2024 -

Autonation Subaru Carlsbad responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 06, 2024

As inconvenient as auto maintenance and an unexpected repair can be, Alexis listened carefully as I described some issues I was noticing with my car. He made sure a thorough diagnosis was completed. He w More

by Flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alixes
Jun 08, 2024 -

Autonation Subaru Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Carlsbad. If you ever need help, just give us a call. Happy motoring!

June 03, 2024

Excellent dealership, Jose runs a great operation. Daniela was a great communicator and helped put a deal together for me I was very happy with. More

by Joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela Alecio, Sean Madrid
Jun 05, 2024 -

Autonation Subaru Carlsbad responded

Hi Joseph, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

June 03, 2024

George was very nice to us and explained in detail the features of the car. None other dealerships did that with us. The treat we got also influenced our purchase on the vehicle. More

by Asross28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy Vogel
Jun 05, 2024 -

Autonation Subaru Carlsbad responded

Hi, thank you for sharing your positive experience! Feel free to stop by if you ever need any more help.

June 02, 2024

I purchased a Subaru Crosstreck last week from the Subaru dealer in Carlsbad and I had an amazing experience. The salesman and the finance officer were patient, helpful and took the time to explain everythin More

by amalhovsepian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Zafari
Jun 04, 2024 -

Autonation Subaru Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 23, 2024 -

amalhovsepian responded

I am so impressed with your staff and their dedication and commitment. I am so glad I purchased by Subaru from Autonation Subaru Carslsbad. Thanks for all your help.

June 02, 2024

Very friendly, not pushy at all. They answered all questions. Even stayed late couple hours after closing to get us in our new car. More

by Bah2allu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabio
Jun 03, 2024 -

Autonation Subaru Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 29, 2024

I do not normally go to a dealership for service. However, this dealership is top notch and the best I have ever seen in customer service and professionalism. Exceptional communication and expressi More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
May 30, 2024 -

Autonation Subaru Carlsbad responded

Hi Allan, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 27, 2024

Great service, pleasant staff - they care about their customers. I really like that they provide text message and in person updates when I take my vehicle in for servicing. More

by jenadi22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander - Service Department , Parker Rutherfurd
May 29, 2024 -

Autonation Subaru Carlsbad responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

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