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Autonation Subaru Carlsbad
Carlsbad, CA
5,112 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,112 reviews
August 23, 2006
This service department is horrible. They have cost me over $600 in the past month and my 2000 Passat is still not fixed. As of today, my car is still there. The service manager, Rick Nelson was extreme over $600 in the past month and my 2000 Passat is still not fixed. As of today, my car is still there. The service manager, Rick Nelson was extremely rude when I had a few simple questions as to why my car is still sitting in the parking lot untouched and unfixed. If I could, I would rate this dealership at a "0". Do not get a car or take your car for service to this dealership AT ANY COST! More
by ginam
Employees Worked With
Rick Nelson
October 24, 2003
I called this dealer up as they were the only dealer in SoCal with the car I wanted (a Jazz Blue 20th Anniversary GTI). I live over 2 hours away so I called up and made sure to set up everything over the p SoCal with the car I wanted (a Jazz Blue 20th Anniversary GTI). I live over 2 hours away so I called up and made sure to set up everything over the phone. I told them what I wanted for my trade and they agreed. I told them what I wanted my payments to be and they agreed. I drove 2.5 hours down there after work to get the car only to find that they were into playing games. They tried to charge me a markup, they changed the finance rate on the lease, they screwed with the value of my trade in, and they rushed the entire process. They didn't even detail the car. Had I been able to find the car anywhere else I would have walked out. I ended up having to put more money down than i intended, and still ended up with a higher payment, but I got the car. I absolutley loathed that experience and highly recommend people stay away. More
by venom600
