Autonation Subaru Carlsbad

Had a great experience working with Bob Baker Subaru. This was the second subaru I have boughten. Billy was so helpful and was very knowledgeable, friendly and made the whole process very quick and easy. This was the second subaru I have boughten. Billy was so helpful and was very knowledgeable, friendly and made the whole process very quick and easy. He got me the exact car I wanted and made sure he was available to work with my schedule. Financing department was great as well and they were able to get me a lower APR%. Overall I couldn't have asked for anything more. More

Had a very pleasant experience buying a 2013 VW Jetta TDI or as i like to call it the: JEDI. Transaction was smooth, deal was fantastic and the sales guy (Yong Shin) was great to deal with. The test drive wa or as i like to call it the: JEDI. Transaction was smooth, deal was fantastic and the sales guy (Yong Shin) was great to deal with. The test drive was great as I had just tested a Prius a few minutes prior. So when Yong suggested we try it on the same route as the Prius it was a delight because of a rather large hill which the JEDI destroyed. The Prius felt much lazier and struggling but the Jetta felt at home with the little turbo working hard and playing that wonderful whistling music to our sweet ears. SOLD! Yong delivered by giving me the price I wanted and the rest is history. I'm happy to report 17,000 miles later (yes, i drive a lot) the car still drives like new. More

Oscar was very friendly and very easy to get along with. He made purchasing the car easy and fast. He stayed in touch with us throughout our process of picking a car and had a great interest in our happines He made purchasing the car easy and fast. He stayed in touch with us throughout our process of picking a car and had a great interest in our happiness and satisfaction. More

I had an awesome experience today at Bob Baker Subaru. Aaron was extremely helpful in assisting with my search for a new car. He took three hours out of his time in order to satisfy all of my questions an Aaron was extremely helpful in assisting with my search for a new car. He took three hours out of his time in order to satisfy all of my questions and needs of searching for a new car. The service he provided was above and beyond all of my expectations when walking onto the car lot. He didn't try to convince me, or pressure me into buying a car today and, I appreciate his approach to the situation. Aaron understood that I was still looking and testing around, but still gave me the ideal situation of the car search through his knowledge, and experience. Aaron Holbert at Bob Baker Subaru (858) 774-0424 More

Great experience here. They worked really hard to make sure I was happy with my overall price and monthly payment. Glad I went here and love my car!! sure I was happy with my overall price and monthly payment. Glad I went here and love my car!! More

RE Invoice# 435875 We brought our 2008 VW PASSAT in RE Invoice# 435875 We brought our 2008 VW PASSAT in because our oil level was low. We asked Molly to tell us why the car oil level was consistentl RE Invoice# 435875 We brought our 2008 VW PASSAT in because our oil level was low. We asked Molly to tell us why the car oil level was consistently getting low,as there was no oil puddle under the car.She said she would call us when she figured it out.We bought this car certified from this dealership and expected for problems like this to be taken care of under the certification.We waited for a call and didnt receive one. We called up and were told that they fixed the problem and changed the oil,and our bill was $151.87.The certification deductible is $50.We never asked to have the oil changed and explained this to Molly.She replied "Are you sure?". She proceeded to explain that we were only 200 miles away from needing a service. In reality, according to the last service sticker received from the dealership, we were closer to 500 miles and 3 months away from service. Not once did Molly offer to show us the service request write up- something we never received a copy of either. When we asked for details, Molly kept referring us to pay the invoice because the details were there. As this is the 3rd time we have had issues with the service, we will not be a returning customer. We feel we were incorrectly charged for the oil change and the level of service was subpar. We have opportunities to refer our friends to this dealership and will not be doing so in the future. We are open to discuss if you wish to contact us via email.Thank you. More

Bill has been very helpful every time we have visited the dealership. We purchased our vehicle from this dealership because we specifically felt that Bill had our best interests at heart. Bob Baker VW should dealership. We purchased our vehicle from this dealership because we specifically felt that Bill had our best interests at heart. Bob Baker VW should consider themselves lucky to have such an excellent employee. More

I know some people like to get on these sites to complain, but I wanted to give a rave! When I went to check out Subaru's in Carlsbad I ended up in the care of Eddie D. He went out of his way to mak complain, but I wanted to give a rave! When I went to check out Subaru's in Carlsbad I ended up in the care of Eddie D. He went out of his way to make me feel comfortable and answered all my questions very knowledgeably. I felt like I made a friend as we toured the lot! If you're looking for a new suburu definitely go see Eddie at Bob Baker Subaru he'll give you excellent service! More

My experience at Bob Baker Subaru was the easiest and most stress free car buying experience I have had. After driving by the lot several times on the way to work I decided to take a look at some WRX's. most stress free car buying experience I have had. After driving by the lot several times on the way to work I decided to take a look at some WRX's. Upon arriving on the lot I was greeted by Paul and the rest is history. Paul was honest, genuine and knowledgeable with the vehicle and throughout the entire process of helping me with my trade in and financing. I would highly recommend Paul and the whole team at Bob Baker Subaru in Carlsbad. A++ More

I have leased 2 VW's from this dealership and always receive great service. My sales representative Billy Toolen is friendly, professional, very knowledgable of all the make and models offered at Bob Ba receive great service. My sales representative Billy Toolen is friendly, professional, very knowledgable of all the make and models offered at Bob Baker. I love, love, love my Passat!! =) More