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Autonation Subaru Carlsbad
Carlsbad, CA
5,114 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,114 reviews
July 26, 2024
Clean. Great lounge for customers. everyone I was contacted by was friendly and smiled. I had visited several other dealers in 3 days and yours and Lexus Great lounge for customers. everyone I was contacted by was friendly and smiled. I had visited several other dealers in 3 days and yours and Lexus were the nicest. More
by mahanb
Employees Worked With
July 18, 2024
I had an appointment at 9:00 am. My 12 volt light was not working. I was told I would need a $239.00 diagnostic fee to find out the issue. I told her I would not pay that as I hav My 12 volt light was not working. I was told I would need a $239.00 diagnostic fee to find out the issue. I told her I would not pay that as I have a warranty on my car. I asked to speak to the service manager. She talked to him and he waived the fee. She told me she didn’t think it was fair that the tech wasn’t going to get paid. My appointment was at 9:00, however my car wouldn’t be looked at until 3:00. No loaner cars were available. She called me at 1:00 pm told me my car was ready. It was just a fuse and there would be no charge. I owe 3 Subarus, two were purchased from this dealership. Since I have a warranty I have gone here to have it serviced without any issues. This is the worst customer service I have received. I hope this service representative will get some additional training. More
by Mollieski
Employees Worked With
Litzy Cadena
July 15, 2024
Quick and easy buying processes, no week long going back and forth on getting out new 2025 Forrester. and forth on getting out new 2025 Forrester. More
by Korbl
July 08, 2024
Disappointing I ended up confused re my services. I bought the “ loaner” but it’s still considered a used car so I had to pay for my recent 6000 mile service. I bought the “ loaner” but it’s still considered a used car so I had to pay for my recent 6000 mile service. More
by johnmckee796max
Employees Worked With
Curt
June 11, 2024
We love Noman, he was Insanely sweet and helpful! He showed me the basics of my car, and its function. He also showed me different models and cars that he thought I would like! He also treated my fam He showed me the basics of my car, and its function. He also showed me different models and cars that he thought I would like! He also treated my family like his! More
by jasminerosamartinz04
Employees Worked With
Noman , Christy Vogel
June 08, 2024
Initial sales person misquoted: Various options not available on chosen model. Price not negotiable Finance Mtg in little while takes 5 minutes Month end quotas not a factor All wrong available on chosen model. Price not negotiable Finance Mtg in little while takes 5 minutes Month end quotas not a factor All wrong More
by Wayne suerth
Employees Worked With
Jose sales Mgr, Manny, Juan salesman , Christy Vogel
June 06, 2024
Overall, I was impressed with the level of service and professionalism exhibited by AutoNation Subaru Carlsbad. From the moment I arrived, I was greeted warmly and felt well taken care of throughout the e professionalism exhibited by AutoNation Subaru Carlsbad. From the moment I arrived, I was greeted warmly and felt well taken care of throughout the entire service process. Specifically, I would like to commend Alex Sanchez (Express Service Advisor) for his exceptional customer service and attention to detail. He went above and beyond to ensure that my needs were met and that the service was completed efficiently. More
by Stanley B.
Employees Worked With
Alex Sanchez
