Autonation Subaru Carlsbad

Bob Baker Subaru is the Best! I absolutely love my Subaru Forester that I got at Bob Baker Subaru in Carlsbad. I highly recommend this dealership to anyone buying a used or new veh I absolutely love my Subaru Forester that I got at Bob Baker Subaru in Carlsbad. I highly recommend this dealership to anyone buying a used or new vehicle. They are very helpful and there is absolutely no pressure. I worked with Aaron Holbert, who went beyond the scope of duty to see that I was most satisfied with my vehicle and the amazing deal I got! Very Excellent Experience at Bob Baker Subaru! Both Aaron Holbert in Sales and Joseph (in Finance) were extra helpful and my entire experience was very pleasant. They mean it when they say that it is so nice to be nice! Great car buying experience! More

Lease End Purchase of VW Sportwagen I planned on purchasing my leased 2011 VW Sportwagen entirely over the phone with VW Credit. During my 3rd phone call, the rep I spoke to asked me if I planned on purchasing my leased 2011 VW Sportwagen entirely over the phone with VW Credit. During my 3rd phone call, the rep I spoke to asked me if I had contacted the dealership to give them the opportunity to complete the transaction. I told her I had not and told her of my fears that they would somehow “trick” ? me into purchasing a new car. She told me not only wouldn’t that be the case but that they could likely give me a better rate on my purchase. So I contacted Bob Baker and soon after got a call from Bill Toolen. Bill listened to what I was looking for – a purchase with a low interest rate and a fairly long extended service contract and he was able to give me everything that I wanted mostly over text message and a few phone calls. He was able to beat the VW Credit interest rate by .59 and he was able to get me into a longer than typical extended service contract while getting my VW Certified with the minimum maintenance/repairs necessary. During the short time I had to be at the dealer, my 5 year old son asked for a most random snack (trail mix) and Bill provided that very snack within about 60 seconds. He also made sure that I got a rental car and was able to make my drop off time as convenient for me and my work schedule as possible. I also want to compliment Ron in finance and the service guys who (I assume) did a great job on my car and whoever gave my car a complete detail. My car has been detailed before but this time it looked like a brand new car – not one with 40k miles. All in all, this was a painless transaction and I would not hesitate to purchase my next car from Bob Baker VW. More

Great Service! Oscar was great in helping me get my new 2015 GTI! Even though I was tough on him and the sales manager, he stuck with me during the negotiations to g Oscar was great in helping me get my new 2015 GTI! Even though I was tough on him and the sales manager, he stuck with me during the negotiations to get the deal I needed. Oscar was very thorough and attentive, to me, my wife and my kids, being there late on a Thursday night. We finished all paperwork the following day, and he made sure everything was ready when we got there. He has continued to follow up with me a couple times in past few weeks to make sure everything was good and I was happy with the car. I couldn't be happier with my new car, with Bob Baker VW, and with Oscar's service. More

Excellent Sales Staff My husband and I have just begun to look for a new vehicle to replace the one we are currently driving. I have been back twice to see the Forrester Xt My husband and I have just begun to look for a new vehicle to replace the one we are currently driving. I have been back twice to see the Forrester Xt and both times I have walked away with all my questions answered and completely satisfied. The first time I was with my husband and the second time I was by myself. In fact, I was greeted with a smile and was called by name the minute I walked on the lot. I know that Doug,my sales person, sees many people during his day and I do not have a common name. I was impressed, he is great! More

Genuine car salesman This was the first time I had bought a car on my own and the salesman wasn't at all intimidating or pushy and he let me take my time and get second op This was the first time I had bought a car on my own and the salesman wasn't at all intimidating or pushy and he let me take my time and get second opinions and I ended up with a car and price I genuinely liked. Mr billy is a badass More

Bill Toolen is a Sales Legend Thanks Billy for always going the extra mile! I have purchased 3 VW's over the past 12 years and Bill Toolen and Donnie Thomas Sales Manager have bee Thanks Billy for always going the extra mile! I have purchased 3 VW's over the past 12 years and Bill Toolen and Donnie Thomas Sales Manager have been there to help make leasing and puchasing a vehicle a very pleasant experience. I have had 3 opportunities to take my business elsewhere but they always go above and beyond to earn your business. I highly recommend Bob Baker VW . Keep up the great work! More

My 2nd Subaru The bob baker team along with Eddie really impressed us. We came in to the dealership during closing time. Eddie still took the time to show us around The bob baker team along with Eddie really impressed us. We came in to the dealership during closing time. Eddie still took the time to show us around. We made an appointment the next day which happened to be Eddie's day off. He still came in and helped us get the beautiful white forester we took home that the very next day. Not only did eddie take time to show us how the car worked but he paired our devises as well. We will recommend this dealersip to our friends and family. More

Great Dealership! A Must! I purchased my first Jetta over 10 years ago here, put over 120,000 miles on it. Just last year I bought my second Jetta. Billy Toolen was my sales I purchased my first Jetta over 10 years ago here, put over 120,000 miles on it. Just last year I bought my second Jetta. Billy Toolen was my sales manager...he was great! I wouldn't buy my car from anyone else. He is a straight shooter, he is not in it to wheel and deal you. If you want a clean innovative dealership with a great product, go to Bob Baker Volkswagen, ask for Billy! If you need your car serviced ask for Molly or Ron, they're great too! More

So amazing, they are over 500 miles away from me. Purchased a car for my daughter. She knew exactly what she wanted. I tried all the dealership closer to my town that I lived by. I worked my way to Purchased a car for my daughter. She knew exactly what she wanted. I tried all the dealership closer to my town that I lived by. I worked my way to Carlsbad. Paul found & got us the exact car she had hoped for @ the price we had in mind. But it didn't stop with that, he got it delivered to us 500 miles away. It was perfect when it made it to Manteca. It was clean inside & out, the man the hauled took care of it so perfectly. He said that is how Paul want's it. Thank-you Paul. You are the best. More

Best car buying experience ever with Billy Bill Toolen helped me find the perfect Forester at an excellent price. The car is great...gas mileage is 38 mpg on the freeway on a 6 hour trip and a Bill Toolen helped me find the perfect Forester at an excellent price. The car is great...gas mileage is 38 mpg on the freeway on a 6 hour trip and around 28 around town. Billy was very knowledgeable about the Forester...he has one, too! He helped me pick out the best accessories (not that it needed many since the Limited comes standard with lots of goodies). He has called several times to follow up and make sure everything is going ok. I've never had a car dealer salesman follow up with me. Be sure to ask for Billy! More