Autonation Subaru Carlsbad

Great Experience Had such a great experience with Bob Baker. Did not feel like the typical pushy dealer experience, and left with a great deal on a great car. Wasn't Had such a great experience with Bob Baker. Did not feel like the typical pushy dealer experience, and left with a great deal on a great car. Wasn't planning to stop here but really glad I did. JP was really ideal, in that he was down-to-earth, nice, and real. I was very glad to have the opportunity to work with him as it made me feel like I was making the right decision. More

returning customer We live some 25 miles away from Bob Baker dealership. As, unusually, they did not keep their promise to complete the service of my Subaru by 2 P.M.(du We live some 25 miles away from Bob Baker dealership. As, unusually, they did not keep their promise to complete the service of my Subaru by 2 P.M.(due to mechanics shortage, they explained) and I having another engagement, I took my car as it was. To their credit they did not insist on charges. I wrote letters to then service manager and when he did not respond I wrote to Bob Baker person, with the same result, no response and I took my business elsewhere. This was some five months ago. As one, among many, receiving promotional emails from the new Service Manager; I took my car again for properly completing the 30,000 Service. What an excellent surprise and pleasant change. I was welcomed and introduced to Dawn mount. She patiently listened to my previous experience, listed my service requirements and shuttled us (my wife accompanied me and we made a day of it on the beach) to an Inn in Carlsbad. When we returned, shuttled again, the car was ready, washed and cleaned. What a delightful experience. The reason for not scoring Excellent for everything; is the past history. After the next service, I will write my experience again even though I am sure under the new Service Manager, Don, things have changed for the better. More

Worked with JP and it was the best I just got done buying a 2015 WRX from JP I can't tell you that he is the best sales man I have ever worked with in my life and I grew up in and aroun I just got done buying a 2015 WRX from JP I can't tell you that he is the best sales man I have ever worked with in my life and I grew up in and around the car industry. He went above and beyond to make sure that this deal worked for me. If you ever want a VW or a Subaru I can't stress it enough to make sure you come to bob baker and ask for Jp he you will be one happy coustomer I am a customer for life cause Jp works here. More

Excellent service I bought a new 2014 Subaru Outback this year and was very impressed by the service at Bob Baker. Our salesman Yong was terrific; he was thorough but I bought a new 2014 Subaru Outback this year and was very impressed by the service at Bob Baker. Our salesman Yong was terrific; he was thorough but not pushy. The car has been fantastic so far. I highly recommend this dealer. More

Impreza Michael provided excellent customer service with a comfortable, low-pressure sales environment. He was very generous with his time. I would recommend Michael provided excellent customer service with a comfortable, low-pressure sales environment. He was very generous with his time. I would recommend him and Bob Baker More

5 star service Jim Mirr was excellent to work with and personable, honest and kind! 5 star service. I love my Passat. Great experience all around! Highly recommend t Jim Mirr was excellent to work with and personable, honest and kind! 5 star service. I love my Passat. Great experience all around! Highly recommend this dealership. More

Impreza Sport Alex was a huge help in deciding on a car. He was super helpful and genuine and really made the whole purchasing process easy! I recommend him to ever Alex was a huge help in deciding on a car. He was super helpful and genuine and really made the whole purchasing process easy! I recommend him to everyone who is looking to buy a new car! More

awesome gold CC! Yong did a great job helping us buy our car. He was very patient and attentive and helped us get a great deal. Thanks yong! Yong did a great job helping us buy our car. He was very patient and attentive and helped us get a great deal. Thanks yong! More

new forrester Jim mirr is the best salesman we have ever dealt with. He is honest, sincere and really cares how we feel about the car we were interested in. we ha Jim mirr is the best salesman we have ever dealt with. He is honest, sincere and really cares how we feel about the car we were interested in. we have never gotten such training on a new car before the sale as we did with Jim. He is an EXCELLENT salesman. We really enjoyed the experience. He is really an asset to Bob Baker Subaru. Thank You, Gerry and Helen Robinson More

Laurie's new Impreza! We just bought our 5th vehicle from Bob Baker (3rd Subaru nonetheless!). The salesman Eddie$ (as I like to call him), was cool character, a damn fine We just bought our 5th vehicle from Bob Baker (3rd Subaru nonetheless!). The salesman Eddie$ (as I like to call him), was cool character, a damn fine salesman, and helped us find a bitchin blue Impreza wagon! Thanks BobBaker yo! More