Autonation Subaru Carlsbad

Subaru Crosstrek New Car Purchase I had a very pleasant experience purchasing our new Subaru Crosstrek from Joshua at Bob baker Subaru in Carlsbad. Joshua was knowledgeable, friendly, I had a very pleasant experience purchasing our new Subaru Crosstrek from Joshua at Bob baker Subaru in Carlsbad. Joshua was knowledgeable, friendly, and responsive. We got the price via the Costco Auto Program - filled out the form online, got a callback when the car we were looking for became in stock, went to the the dealership, got the Costco price sheet, purchased the car, and drove it home that night! Only unpleasant portion of the car buying experience was having to negotiate the extended warranty for the car with another associate who handles that portion of the transaction. I was not prepared to have to negotiate that piece and really felt like he was trying to sell me something without full transparency. It was late at night, and I just wanted to go home! Otherwise, the car sale was pleasant, and Joshua was great! More

Crosstek Service 24k service on 2017 Crosstrek. Timely and professionally handled. No issues and friendly interaction with service person. Notification of upcoming 24k service on 2017 Crosstrek. Timely and professionally handled. No issues and friendly interaction with service person. Notification of upcoming recall and preview of next service visits provided. More

Friendly and knowledgeable Sales Rep I had a great experience purchasing our new Subaru Outback. Very straightforward process and everyone was very helpful. The sales people were frie I had a great experience purchasing our new Subaru Outback. Very straightforward process and everyone was very helpful. The sales people were friendly and could answer all our questions. More

My Experience I went to Bob Baker VW to lease a Jetta. I went on a weekday and was met outside by Billy Toolen. The process was fast, easy, and straightforward. I went to Bob Baker VW to lease a Jetta. I went on a weekday and was met outside by Billy Toolen. The process was fast, easy, and straightforward. I never felt like I was getting the run around or wasting any time. I highly recommend Billy Toolen and this dealership. More

In for service Every time I visit my Subaru service department I am met quickly with a friendly face. Customer service is amazing and my car is well taken care of. T Every time I visit my Subaru service department I am met quickly with a friendly face. Customer service is amazing and my car is well taken care of. This time Zach helped me and I enjoyed speaking with him and appreciated his knowledge and expertise. More

Quick and easy! My experience has always been excellent at Bob Baker subaru. My service writer Will C. Always handles my maintenance concerns efficiently and thorough My experience has always been excellent at Bob Baker subaru. My service writer Will C. Always handles my maintenance concerns efficiently and thoroughly; with good communication throughout. More

up front pricing; everything as promised I sent in an email for a price quote and received the best quote within 250 miles without having to haggle. It's the second car I've bought from them, I sent in an email for a price quote and received the best quote within 250 miles without having to haggle. It's the second car I've bought from them, and both times they were up front about what they could or couldn't do on pricing. The trade-in value took a little push, but nothing unreasonable. Once agreed, the transaction was expedient so that I could get on with my day. More

Great experience Subaru was timely with my car and very clear with what I should expect. They called me and gave me time to make decisions that I needed to make and th Subaru was timely with my car and very clear with what I should expect. They called me and gave me time to make decisions that I needed to make and then helped me navigate exactly what I wanted. More

Excellent Experience! This dealership has been the best I have every worked with. The first time I went to look, I called ahead. When I showed up, he had pulled up the car This dealership has been the best I have every worked with. The first time I went to look, I called ahead. When I showed up, he had pulled up the car I wanted - ready to look at and drive around! The test drive was great and really showed off the capabilities of the car. Josh was very knowledgable and wonderful to work with. When we decided to get the car, the whole team worked well together and made the experience seamless. I highly recommend this dealership! More

Oil change. Was a walk in appointment on a Saturday. Not only was it quick service. My rep chad was kind knowledgeable and professional. Will definitely be commin Was a walk in appointment on a Saturday. Not only was it quick service. My rep chad was kind knowledgeable and professional. Will definitely be comming back! More