Autonation Subaru Carlsbad
Carlsbad, CA
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Volkswagon service Great interaction with service representative, as well as communication regarding the vehicle resolution process. I was definitely happy with the ser Great interaction with service representative, as well as communication regarding the vehicle resolution process. I was definitely happy with the service. They also appeared solution oriented. More
Great team Thank you to Carlos, Chris and Zach for their excellent customer service and doing their best to help me out. It's never fun when your car needs work. Thank you to Carlos, Chris and Zach for their excellent customer service and doing their best to help me out. It's never fun when your car needs work. I was bummed my car radio wasn't working properly, even more so when the replacement wasn't working, but they were incredibly kind, professional and very thorough with trouble shooting. Their customer service made all the difference, so huge thank you. More
Thank you Bob Baker Subaru for my new Outback! Chris and everyone at Bob Baker Subaru were excellent throughout the entire buying process. Chris was very knowledgeable, and took the time to underst Chris and everyone at Bob Baker Subaru were excellent throughout the entire buying process. Chris was very knowledgeable, and took the time to understand my needs. Bobby in finance was very professional and made sure to thoroughly explain each step in the finance process. More
Everything was perfect I took my 2016 sub crosstrex in for 30k service As usual, everything was smooth - greeted when I pulled up, had everything ready to go, finished I took my 2016 sub crosstrex in for 30k service As usual, everything was smooth - greeted when I pulled up, had everything ready to go, finished abit earlier than they estimated, called me and I was out the door More
Car battery replacement Got us a same day appointment for a dead car battery. Friendly service and had the car ready as promised. Also advised on upcoming maintenance needs. Got us a same day appointment for a dead car battery. Friendly service and had the car ready as promised. Also advised on upcoming maintenance needs. More
Excellent Service While getting work done on your car is never fun, the professionalism of this dealership makes me a return customer. I appreciate that all repairs and While getting work done on your car is never fun, the professionalism of this dealership makes me a return customer. I appreciate that all repairs and upcoming maintenance are explained to me thoroughly. I recently took in my car to just get replacement keys made and was pleased that an inspection was also performed. Highly recommend! More
ULTIMATE CUSTOMER SERVICE Worked with Bobby Reynolds as my service writer this visit. Beyond exceptional is the only way to describe my experience with this appointment. The Worked with Bobby Reynolds as my service writer this visit. Beyond exceptional is the only way to describe my experience with this appointment. The work was preformed in a shorter period of time which was great as well. More
Speedy and thorough Went in for Subaru 6 month check. All was done in 2 hrs. Employees were friendly and helpful. Car had tires rotated, oil changed and all fluids topped Went in for Subaru 6 month check. All was done in 2 hrs. Employees were friendly and helpful. Car had tires rotated, oil changed and all fluids topped off. Too many other items checked for me to remember them all. More
Very knowledgeable sales rep The communication through email and in person are accurate. Price is straightforward. Very friendly personnel, Joshua explains everything during test The communication through email and in person are accurate. Price is straightforward. Very friendly personnel, Joshua explains everything during test drive and delivery. Thank you! The only problem is the car (Forester) sales so well that not too many in stock. More
Routine 24,000 mile service on my 2017 Outback This was the last of my routine service that was included for my 2017 Outback. All service has been done at Bob Baker since new. Every time this servi This was the last of my routine service that was included for my 2017 Outback. All service has been done at Bob Baker since new. Every time this service has been completed in a timely manner including washing. I’ve always been treated with respect by all including service righter ,Zack and also the shuttle drivers. I will always choose Baker in the future. Thank you More