Autonation Subaru Carlsbad
Carlsbad, CA
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Great car buying experience Had a great car buying experience at Bob Baker. It started with engaging their Internet sales contact who was responsive, forthright and provided an Had a great car buying experience at Bob Baker. It started with engaging their Internet sales contact who was responsive, forthright and provided an actual quote up front (which other dealers in area would not or required multiple requests in order to finally receive one; they were not competitive quotes). Their quote was the most competitive by a significant amount. I went into the dealer to further discuss a purchase and worked with showroom sales - they were great - pleasant, knew th car well, patiently answered all of my questions, honored the e-quote I was provided and helped expedite the transaction process. They set a high bar and I definitely recommend them! More
Friendly, No pressure environment We came to the dealership because of a good price we saw online. Josh was friendly and very helpful from the start. Their was no pressure from anyone We came to the dealership because of a good price we saw online. Josh was friendly and very helpful from the start. Their was no pressure from anyone to buy any unwanted add ons and such. I’m very happy with this purchase and Bob Baker Volkswagen made it easy. More
Just purchased a 2018 Tiguan Ryan was very knowledgeable and patient. We started with Subaru models but realized they weren’t what we needed. Ryan suggested VW. The Tiguan has wha Ryan was very knowledgeable and patient. We started with Subaru models but realized they weren’t what we needed. Ryan suggested VW. The Tiguan has what we need and we were able to purchase a new 2018 model at a good discount. Joshua walked us through the purchase process and is also very knowledgeable, helping us start learning about our new car. We have his phone number and have already called with questions. He is very helpful. Bob in finance is personable and makes the process of turning loose piles of money as easy and painless as possible. Overall, we are happy with the help we received and the good experience. We’re looking forward to a long, positive relationship. More
Really great, pretty easy, almost painless! Our sales people, Hugh and George were really great! Also the finance guy (sorry I do not remember his name) was extremely helpful!!! I recommend this Our sales people, Hugh and George were really great! Also the finance guy (sorry I do not remember his name) was extremely helpful!!! I recommend this dealership highly! More
Great experience Very helpful and personable professionals. Very transparent process to help with my trade in and new car purchase. This is my second Subaru- love my c Very helpful and personable professionals. Very transparent process to help with my trade in and new car purchase. This is my second Subaru- love my cross trek!! More
Great service JP was excellent, my service was excellent, I’m so very happy with my car and Bob Baker Subaru. You exceed my expectations every time I come in JP was excellent, my service was excellent, I’m so very happy with my car and Bob Baker Subaru. You exceed my expectations every time I come in More
Great Experience with John & Bailey John and Bailey made me feel like I could trust them. I had just been to another dealership where I felt I was being cheated and that games were bein John and Bailey made me feel like I could trust them. I had just been to another dealership where I felt I was being cheated and that games were being played. At Bob Baker Subaru I named my price, they named theirs and a deal was made. Pricing was up front and honest with no hidden fees. The staff did everything they could to make sure I was comfortable while the paperwork was being handled. I had my 6-week-old infant with me and even he found the process smooth! At the end, they even helped me unload my car seat and stroller so I could take the new car home. Thank you guys! Big thanks to John for being an upstanding member of their team. More
Very happy! Great experience getting my sporty yet stylish Outback! Ryan was great and down to earth, not sales-y. Car has so many luxury and safety features. Dr Great experience getting my sporty yet stylish Outback! Ryan was great and down to earth, not sales-y. Car has so many luxury and safety features. Drives smooth and has great punch! Great experience. Subaru has more style points and tech/luxury features now! Thank you Ryan! More
Bob Baker Subaru Our Salesperson Hugh was excellent. This was our 2nd visit to Bob Baker Subaru, and I have to say, Hugh's attention, customer service, follow through, Our Salesperson Hugh was excellent. This was our 2nd visit to Bob Baker Subaru, and I have to say, Hugh's attention, customer service, follow through, and time spent was the reason for the high rating. I only say 4 because our 1st visit resulted in a promise of a call back from a salesperson other than Hugh to call us once they get the car we came to see in, but this never happened. Huge erased that entirely, and negotiated a trade with another dealer to get us the car, and even drove there himself to get it for us. More
Christy is awesome! Once upon a time, the Bartholomews went on an adventure to look for a treasure. They came upon a lucky charm named Christy. Christy was not only del Once upon a time, the Bartholomews went on an adventure to look for a treasure. They came upon a lucky charm named Christy. Christy was not only delightful, she was strong and capable (so good at her work that no other females dared to enter her realm!). Christy not only guided Celia and John to their jewel, she found them something even surpassing their lofty expectations. The Bartholomews were grateful for Christy's amazing prowess (and restaurant reviews-glad she had finally heeded the ominous insect warning-if not a little late), and would certainly share her identity with anyone they might come across looking for a gem to add to their fleet! Celia and John would forever enjoy the fond memories of their expedition with Christy, and everyone lived fahrvergnügen ever after. The End More