Autonation Subaru Carlsbad
Carlsbad, CA
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Easy and efficient Easy, effeciant and the staff is SO nice to work with. I really appreciate their help and kindness. Always a pleasure to work with them. Easy, effeciant and the staff is SO nice to work with. I really appreciate their help and kindness. Always a pleasure to work with them. More
Helpful service reps Although I had to wait over 2 months to finally get my repair done, the service reps I dealt with were very nice. I have zero complaints! The repair a Although I had to wait over 2 months to finally get my repair done, the service reps I dealt with were very nice. I have zero complaints! The repair also looks good and was done for the quoted price. The loaner car, however, was dirty and even had trash on the floor and in the door pockets. It may be a good idea to consider a different rental car provider or to give Subaru loaner cars! Hugh Stewart helped me to get the service scheduled. He’s great! More
Strong personalized service and attention. The buying process for our pre owned Outback took a little more effort and time than desired but Batista & management team made up for that with their The buying process for our pre owned Outback took a little more effort and time than desired but Batista & management team made up for that with their efforts and assistance in getting us to the finish line. We had an issue with the radio and have visited the service department 3 times to resolve the problem which ultimately resulted with the installation of a new radio. We dealt exclusively with Tanner Knapp each time. Tanner stayed on top of this and gave us great service through the process. We are very happy have bought at Bob Baker. More
Sales purchase of Subaru Outback great experience Terry was very knowledgeable and informative of all the great features on the Subaru Outback. He is a true professional salesman. Considerate offered Terry was very knowledgeable and informative of all the great features on the Subaru Outback. He is a true professional salesman. Considerate offered refreshments and snacks more than one time. He answered all questions. Explained how to complete the paperwork, how to use all the equipment and features and the warranty service information Tried his best to get the purchase process done timely. I would recommend Terry More
Great experience. Bob Baker made us feel very welcome. The staff were all very knowledgeable about the vehicles and didn’t make us feel pressured. The pricing was clear Bob Baker made us feel very welcome. The staff were all very knowledgeable about the vehicles and didn’t make us feel pressured. The pricing was clear and straightforward and the sales consultant found an additional rebate we were eligible for. We tried to be prudent and go test drive some other vehicles before deciding on the Subaru but there was no competition- we were back at Bob Baker within a few hours. More
Excellent start to finish Went above and beyond typical good service. Would definitely go back for my next vehicle and strongly recommend others do as well. Professional and Went above and beyond typical good service. Would definitely go back for my next vehicle and strongly recommend others do as well. Professional and knowledgeable. More
Very Efficient I brought my Subaru in Saturday for routine maintenance. I usually wait, and I was pleasantly surprised how quickly the maintenance was completed. I w I brought my Subaru in Saturday for routine maintenance. I usually wait, and I was pleasantly surprised how quickly the maintenance was completed. I was on my way in no time (about 45 minutes or so). Kudos to the maintenance team! More
Car serviced. Very efficient and polite. I like having an option of someone taking me home. Also like the size of the waiting room and having fresh coffee and TV Very efficient and polite. I like having an option of someone taking me home. Also like the size of the waiting room and having fresh coffee and TV to watch. More
Service Dept- March 2019 Efficient In & Out of the Service area. Plain, up front explanation given for reason and cost of service to be perfromed. Completed on time as promise Efficient In & Out of the Service area. Plain, up front explanation given for reason and cost of service to be perfromed. Completed on time as promised. More
Oil change Service was performed in the expected time frame. Second time Tanner helped with my service. He is an excellent representative of your company. He Service was performed in the expected time frame. Second time Tanner helped with my service. He is an excellent representative of your company. He should be acknowledged for his customer service. More