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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,086 Reviews

5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,086 reviews

April 19, 2019

Excellent service customer service above the rest Our service advisor William went above and beyond, He made sure we were well informed of every step and communicated with us promptly everything that More

by jcv.gaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco, Tanner Knapp
April 18, 2019

Leasing a car Frank and Joshua were outstanding salesman. Was constantly asked if I needed anything. They gave me a great deal on my car, would 100% recommend the C More

by matthew46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Nathan Thompson, Joshua Perry
April 18, 2019

Awesome time We already had an idea of what we wanted, and Terry was very helpful and informative about our options and choices in vehicles. Never felt any pressur More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Heitger
April 18, 2019

Maintenance I needed an oil change and new windshield wipers. I was not aware that I also needed a coolant replacement. Bobby was very helpful with this to my tot More

by Euroshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
April 18, 2019

Batista is the man!!!! Came to the lot to buy a car o saw online and unfortunately it was sold but my man, Batista found me an even better one and made the experience as eas More

by Moosefox04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiniery Batista
April 18, 2019

Great Experience Oustanding Workers , very polite , very understanding when it comes to my vehicle . Great Envorinment , cleaniness is excellent , lounge is great to r More

by Fonz_VW98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiniery Batista, Hugh Stewart, Jason Field, Billy Toolen, Jose Vivar, Norman Amabile, Bobby Reynolds, William Carrasco, Carlos Espinoza
April 18, 2019

Car recall I had to take my car in for a recall. I dealt with Bobby Reynolds who I've dealt with before and he's always super nice and gets my car in and out as More

by Speetpea199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
April 18, 2019

Recall on mileage to travel It seams all they did was remove the display of miles to go before you need gas. I am not happy with the removing the display More

by larrykchandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leah Dannals
Apr 18, 2019 -

Autonation Subaru Carlsbad responded

The recall repair is a reprogramming or soft ware down load to combination meter, this repairs the calculation of the fuel which affect the fuel mile calculator. This is what we are told to do to repair this issue per the manufacturer Subaru. So more than just removing the display . Thanks hopefully this make sense, if you need more information please contact Subaru directly for more in depth information.

April 18, 2019

Efficient and friendly service I took my 2017 Crosstrek in for its 30,000 mile checkup. My service adviser, Julian, was so helpful and found ways for me to save money on some extra More

by aguralnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers, Julian Perez
April 18, 2019

Another great experience It is always great working with JP. He is so friendly and always lets me know exactly what is going on with my car. I came in early to get my car serv More

by l1sapaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
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