Autonation Subaru Carlsbad

Subaru Service was done within the time frame quoted and service personnel were very polite and courteous. Plus the addition of a free car wash was really a Service was done within the time frame quoted and service personnel were very polite and courteous. Plus the addition of a free car wash was really appreciated. More

Outstanding service I bought a used 2012 VW Jetta Wagon TDI and less then 3 days latter my check engine light came on. I brought my vehicle into the dealership to see wha I bought a used 2012 VW Jetta Wagon TDI and less then 3 days latter my check engine light came on. I brought my vehicle into the dealership to see what the problem was. When I showed up the service department was very busy so I made an appointment for the following day. When I showed up for the appointment the service rep came out to help me right away and was very nice and courteous. Within an hour he called me and told me it was an emission error and it would be fixed at no cost to me and they would need to take my vehicle for a couple of days and gave me a loaner vehicle. A couple days later I got a phone call telling me my car was fixed. When I returned my car was fixed and washed. It’s been over a week now and no check engine light. I would recommend and return my VW back to this service department in the future. More

Friendly and efficient I came in with my price and car locked in. The team worked with me to get me in and out of there as efficiently as possible. I came in with my price and car locked in. The team worked with me to get me in and out of there as efficiently as possible. More

Fast srvc Most every time, my service has been very speedy and the folks that work in the Srvc Dept are always very nice. The shuttle drivers are especially ple Most every time, my service has been very speedy and the folks that work in the Srvc Dept are always very nice. The shuttle drivers are especially pleasant More

We’ve bought our last two cars here Terry was great - he was informative and helpful without being pushy or overly “salesy.” The financing process was also a breeze - they worked with u Terry was great - he was informative and helpful without being pushy or overly “salesy.” The financing process was also a breeze - they worked with us and our specific needs, and got us into the car we wanted at a price that we were happy about. We bought our first car from this dealership in 2013, and after a second great experience in 2019, we’ll be looking here first on all future purchases. More

Oil change We chose to come to the dealership knowing it would be more expensive but hoping that in the long run it pays off to keep the car in good shape. I wou We chose to come to the dealership knowing it would be more expensive but hoping that in the long run it pays off to keep the car in good shape. I would say it’s too soon to tell if this is paying off due to this being the first service. Took slightly longer than expected (just over 2 hours) but was an overall fine appointment. More

Awesome deal and great service!! Josh gave me an awesome deal and great service! I drove down here from LA and the long drive was definitely worth it!! I would definitely recommend Josh gave me an awesome deal and great service! I drove down here from LA and the long drive was definitely worth it!! I would definitely recommend it to my friends and family! More

Great service People are friendly Only recommended necessary items Made sure we left happy and on time Price was reasonable which often with service at other p People are friendly Only recommended necessary items Made sure we left happy and on time Price was reasonable which often with service at other places is not the case More

Outstanding service Bobby is an exemplary service advisor. Extremely knowledgeable and respectful of my time. He is the reason we continue to go to Bob Baker VW. Bobby is an exemplary service advisor. Extremely knowledgeable and respectful of my time. He is the reason we continue to go to Bob Baker VW. More