Autonation Subaru Carlsbad

Great experience buying a car. I was just going to look at a car to see if I even liked the car enough to purchase one. Looked at an e-Golf to determine if it was the right fit for I was just going to look at a car to see if I even liked the car enough to purchase one. Looked at an e-Golf to determine if it was the right fit for me. As it turned out it was perfect. Frank was a pleasure to work with and made the experience fun. Even then I was not going to buy a car that day but the offer for my trade-in was fair and we closed the deal. I was very pleased with how things turned out. More

Attentive and respectful Jose was great Car Dealer. He was very knowledgeable and respected our time. We Would highly recommend working with him. It was a great experience. Jose was great Car Dealer. He was very knowledgeable and respected our time. We Would highly recommend working with him. It was a great experience. More

Bought a Subaru Forester Sport I talked to Brandie on the phone first she was super nice and helpful, when I came in I worked with Billy who was great. Was very quick and easy to wo I talked to Brandie on the phone first she was super nice and helpful, when I came in I worked with Billy who was great. Was very quick and easy to work with! Their customer service was awesome super friendly, not pushy or any typical car salesman. Jaime in the finance department was super helpful and friendly as well. Would definitely recommend this dealership for anybody. Their prices were a lot better than the previous Subaru dealership I checked out. More

Callbacks marginal Once I was able to connect with the right person in service center things went well. Zack Lenfesty was very helpful through the entire process. Prio Once I was able to connect with the right person in service center things went well. Zack Lenfesty was very helpful through the entire process. Prior to that contact I was bounced back and forth to parts department to verify parts were in stock. More

They Listen JP was awesome and continually kept me in the know of what was going on and when to expect service to be complete. I also mentioned my brakes were squ JP was awesome and continually kept me in the know of what was going on and when to expect service to be complete. I also mentioned my brakes were squeaking and they did a thorough check and replaced everything to ensure it was good too go. Excellent service!!! More

I’ve been riding with BB for almost 20 years. There’s a reason I’ve been with BB for almost 20 years. The service both customer and technical. There is no way they could be any better ! Jim M sold There’s a reason I’ve been with BB for almost 20 years. The service both customer and technical. There is no way they could be any better ! Jim M sold me my red VW in 2009 and Bobby and the crew have kept her running beautifully. More

Excellent service Identified the problem and replaced the part with new part in a very quick time for no cost. Great customer service and professionalism as well done g Identified the problem and replaced the part with new part in a very quick time for no cost. Great customer service and professionalism as well done guys More

Service Department Always get fast and efficient service at Bob Baker Subaru. Service reps are friendly and knowledgeable! They always let me know of any issues or other Always get fast and efficient service at Bob Baker Subaru. Service reps are friendly and knowledgeable! They always let me know of any issues or other services to consider. More

First time sub I owner Had a wonderful buying experience. No pressure sale with Chris Evans. He was genuinely nice guy to converse with. It was Easter and getting late and h Had a wonderful buying experience. No pressure sale with Chris Evans. He was genuinely nice guy to converse with. It was Easter and getting late and he did not rush the transaction at all. Still took all the time I need to answer all my questions and concerns. More

Exceptional customer service Zach was helpful, professional and courteous and went out if his way to help me out and adjust to my schedule. He took the time to explain in detai Zach was helpful, professional and courteous and went out if his way to help me out and adjust to my schedule. He took the time to explain in detail until all my questions were answered and did so without making me feel like I was a burden. This was a significant difference in my dealings with other service centers if other Subaru and competitors service shops. More