Autonation Subaru Carlsbad
Carlsbad, CA
Filter Reviews by Keyword
By Type
Showing 5,086 reviews
Great purchase experience Hugh was the best! He was there for me every step of the whole experience buying process. It was a long day but, Hugh made sure I was taken care of Hugh was the best! He was there for me every step of the whole experience buying process. It was a long day but, Hugh made sure I was taken care of. More
Toe Hitch Great service. Tanner was informative. The shuttle home was very helpful and quick. Work was done by end of day. Only recommendation would b Great service. Tanner was informative. The shuttle home was very helpful and quick. Work was done by end of day. Only recommendation would be loaner cars. Thank you More
Clean, good selection of models. Had an excellent salesman. Did not feel pushed to buy a particular model. Dealership clean and comfortable. Personnel helpful. Did not give 5 stars Had an excellent salesman. Did not feel pushed to buy a particular model. Dealership clean and comfortable. Personnel helpful. Did not give 5 stars because of pressure from the person the who dealt with the contract. Very pushy. Did not want the extra protection packages. I said " no thanks" a number of times, but was also asked why I didn't want them, implying that I was foolish not to get the extra coverage. Ended up getting a small package of protections. Regret that I wasn't more forceful with my no's. I assume the dealership makes money from these. More
Service was great! I can without an appointment to get a key reprogrammed. Julian fit me on the schedule and also fixed a small problem and did my recall notice all at t I can without an appointment to get a key reprogrammed. Julian fit me on the schedule and also fixed a small problem and did my recall notice all at the same time. Plus they washed my car. Couldn't ask for better service from Julian and the whole service department. More
New car Good dealership. They need more models and colors of cars to choose from. However they were able to find what I wanted at another dealership and were Good dealership. They need more models and colors of cars to choose from. However they were able to find what I wanted at another dealership and were able to get it to me. More
Awesome and quick service! Every time I go to the service center I request Zach L, he’s very knowledgeable nice and thorough Haven’t had one bad experience yet! Every time I go to the service center I request Zach L, he’s very knowledgeable nice and thorough Haven’t had one bad experience yet! More
Dealing with rodent damage Friendly and expert service. One complaint is the musack that is piped to phone while on hold. Not only is it terrible but sound quality is worse Friendly and expert service. One complaint is the musack that is piped to phone while on hold. Not only is it terrible but sound quality is worse More
AMAZING I received everything promised at a very fair price. Tanner was very helpful throughout the process. I had an airbag recall, that was replaced for fre I received everything promised at a very fair price. Tanner was very helpful throughout the process. I had an airbag recall, that was replaced for free with a courtesy car provided. More
The Telles experience Will Carrasco was an amazing service advisor. This was a repeat issue so I was little frustrated to say the least. Will assured me that I was in goo Will Carrasco was an amazing service advisor. This was a repeat issue so I was little frustrated to say the least. Will assured me that I was in good hands as he took the time to listen while being respectful of my time. The issue was resolved and I was very impressed with his professionalism. More
Excellent experience! Darius was warm and friendly, very professional and efficient. He clearly explained what services would be completed, along with the estimated cost o Darius was warm and friendly, very professional and efficient. He clearly explained what services would be completed, along with the estimated cost of each line item. It was a very pleasant experience! Service was completed in 90 minutes. More