Autonation Subaru Carlsbad
Carlsbad, CA
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Excellent job all around. I have no complaints. Terry and Robert did an awesome job and took care of me. Everyone was polite and answered any questions that I job all around. I have no complaints. Terry and Robert did an awesome job and took care of me. Everyone was polite and answered any questions that I had More
Great Service From Julian Perez Julian Perez was my service provider for the 2nd time for different things! Very Professional. And presented everything Very Organized! He's my go to! Julian Perez was my service provider for the 2nd time for different things! Very Professional. And presented everything Very Organized! He's my go to! Thank you! More
Quick oil change We arrived at the dealership early Saturday morning without an appointment for an oil change, JP greeted us and got our Outback in right away, and it We arrived at the dealership early Saturday morning without an appointment for an oil change, JP greeted us and got our Outback in right away, and it was done in one hour! Great Service! Thank you JP! More
Great sales team, not so good finance Bob Baker had a great sales team, experienced, friendly and no pushy. Can't say about their finance dept; we had to wait almost one hour just to meet Bob Baker had a great sales team, experienced, friendly and no pushy. Can't say about their finance dept; we had to wait almost one hour just to meet the finance dept. to continue finalizing our sales contract. Then we were told their credit card processing machine is down; basically meant they are not too willing to accept credit card. It's such a bad business practice; they should just say we don't' accept credit card when asked. Lastly, they tried to sell you a bunch of 3rd party protection/warranty packages which are waste of time. More
Fixted it! The Enfotainment system took a turn for the worst Bob and friends replaced it no issues. Thanks JP for all of your help. Radio is back to normal The Enfotainment system took a turn for the worst Bob and friends replaced it no issues. Thanks JP for all of your help. Radio is back to normal More
Well done the work and a car wash Great customer service! Love my car and dealership! I like the fact they always offer a car wash. I have recommended my car model to several friends, Great customer service! Love my car and dealership! I like the fact they always offer a car wash. I have recommended my car model to several friends, one friend bought same year, model and color as mine in Illonis. More
Bad sensor Julian Perez was exceedingly helpful. Unfortunately they could not determine why my blind side detection sensor goes off occasionally while I am drivi Julian Perez was exceedingly helpful. Unfortunately they could not determine why my blind side detection sensor goes off occasionally while I am driving. This is somewhat disconcerting and sadly has not been resolved. More
Replacement radio & 2 recalls Quick, friendly services, from start to finish .I didn't have to wait excessive amounts, diagnostic by Zach were quick & efficient .I appreciate the Quick, friendly services, from start to finish .I didn't have to wait excessive amounts, diagnostic by Zach were quick & efficient .I appreciate the waitinerary room with WiFi & snacks More
Quick & quality service. Car was dropped off in the morning and service was finished by noon. Bobby was very communicative during the entire process. Quality of work was excel Car was dropped off in the morning and service was finished by noon. Bobby was very communicative during the entire process. Quality of work was excellent. More
Excellent Customer Service Chris did an excellent job listening to our budget constraints and working with us to purchase the exact car we wanted. Made the process very easy. Chris did an excellent job listening to our budget constraints and working with us to purchase the exact car we wanted. Made the process very easy. More