Autonation Subaru Carlsbad

Great experience William went through my paperwork and costs and provided feedback on what service items could wait to help with cost savings on this trip which always William went through my paperwork and costs and provided feedback on what service items could wait to help with cost savings on this trip which always helps the budget. More

Bobby and Julio. Those are my favorite employees. Bobby will always find me the best technician for the job; Julio Rocco from the body shop will take care of all body Those are my favorite employees. Bobby will always find me the best technician for the job; Julio Rocco from the body shop will take care of all body related problems always with a smile on his face. More

Always a pleasure! We’ve been bringing our 3 Subarus here for the past year since we’ve relocated to North County. What a pleasant experience each time. From our service We’ve been bringing our 3 Subarus here for the past year since we’ve relocated to North County. What a pleasant experience each time. From our service rep Tanner to the shuttle drivers (sorry, can’t recall names). The waiting area is comfortable and accommodating. Wait times have been reasonable and sometimes less than what was expected. Very considerate of their customers. More

So so Hi Your staff is wonderful, courteous and professional . Unfortunately my truck got hurt while at your place. I told the guys as soon as I saw it, Hi Your staff is wonderful, courteous and professional . Unfortunately my truck got hurt while at your place. I told the guys as soon as I saw it, just when I was about to get into the car. Subaru asked for pics ( I recommend your guys taking them instead of your customer). I needed to send them twice by text and to two different email addresses. That was Monday. I have not heard anything yet . I also asked that the time is reset in my car (for some strange reason only Subaru can do this, says my handbook). I assumed it was done. It wasn’t. I almost missed an appointment believing the clock that still says one hour earlier than it should. I live far away from you guys . I am not looking forward to the hassle of getting my car there and driving a loaner car May I be the only one who ever gets her car back more hurt than when I brought it Sabina More

No pressure. Great sales team!! Ask for Jason Fields Felt no pressure! Jason Fields was great! Took time with me to make sure I made the right choice for me. He was patient,professional. He followed up w Felt no pressure! Jason Fields was great! Took time with me to make sure I made the right choice for me. He was patient,professional. He followed up with me the next day to see if I had any further questions. I will definitely recommend Jason Fields to friends. More

Everyone is always very friendly and helpful! Everyone who works there is always so helpful and friendly. They're always willing to answer your questions and the waiting room isn't too bad either Everyone who works there is always so helpful and friendly. They're always willing to answer your questions and the waiting room isn't too bad either with the snacks and the Wi-Fi desks. And it's always nice that when I pick my car up at the end of the service it's been washed. More

Wheel Arch Mouldings Service dept. Walk in. Was helped promptly by service tech. Very friendly, kept me informed of the progress of service while I waited in the lounge. I Service dept. Walk in. Was helped promptly by service tech. Very friendly, kept me informed of the progress of service while I waited in the lounge. In/out in 2 hrs. More

Buying a new Ascent Great selection of cars, Very friendly sales person, took the time and explained the cars features. Ryan was very helpful and work with our schedule Great selection of cars, Very friendly sales person, took the time and explained the cars features. Ryan was very helpful and work with our schedule to make this happen. More

buying outback overall it's a positive buying experience, although the initial trade-in evaluation almost pissed me off right away. i guess it was kind of psychologi overall it's a positive buying experience, although the initial trade-in evaluation almost pissed me off right away. i guess it was kind of psychological game, but it's not necessary. i did pretty solid background research. so this kind of strategy was wasting time and could ruin the deal immediately. anyway, Frank Schiefer did a pretty good job for the negotiation and quite informative. i am happy with the new vehicle. More

Always Left Feeling Taken Care Of Your staff is amazing and Julian has continued to go above and beyond in helping us each and every visit! Car problems are incredibly stressful and we Your staff is amazing and Julian has continued to go above and beyond in helping us each and every visit! Car problems are incredibly stressful and we forever feel safe and confident with this Subaru team! Thank you! More