Autonation Subaru Carlsbad

Bobby is the best customer service rep. ever!! Bobby Reynolds is so great with customers. Please retain him at all costs! He is the face of Bob Baker VW and never disappoints! Enough said. Bobby Reynolds is so great with customers. Please retain him at all costs! He is the face of Bob Baker VW and never disappoints! Enough said. More

Great! I had an awesome experience. Thank you so much to Zach and the whole team. I was very pleasantly surprised with everything. Thank you again! I had an awesome experience. Thank you so much to Zach and the whole team. I was very pleasantly surprised with everything. Thank you again! More

Service Great communication. Had a loan car for me as to not inconvenience me at the time length the service was. Work was completed in a timely manner . Than Great communication. Had a loan car for me as to not inconvenience me at the time length the service was. Work was completed in a timely manner . Thanks Will More

Zach best tech Solid as usual. Zach is a great technician who has a lot of knowledge about automotive tech and the information it relates to he is also very personab Solid as usual. Zach is a great technician who has a lot of knowledge about automotive tech and the information it relates to he is also very personable. More

Jason!!! Jason’s handling of our Outback purchase was incredibly professional. Through his knowledge and expertise, we felt confident in our option choices. As Jason’s handling of our Outback purchase was incredibly professional. Through his knowledge and expertise, we felt confident in our option choices. As a great listener, he was considerate and understanding of our needs. Jason provided exceptional service throughout the process. More

Customer Service Billy Toolen was our sales advisor and he helped us get a great deal on our new Beetle. I will be seeing Billy again when we are ready for another veh Billy Toolen was our sales advisor and he helped us get a great deal on our new Beetle. I will be seeing Billy again when we are ready for another vehicle. Luis Marta in finance made the paperwork flow seamlessly. More

Great service. Zach n norm great Knowledgable. Very helpful in answering questions and explaining in layman terms. All staff are courteous and helpful. Waiting time was reasonabl Knowledgable. Very helpful in answering questions and explaining in layman terms. All staff are courteous and helpful. Waiting time was reasonable...waiting area also comfortable. More

Good service but forgot something , or did they I’m happy with my purchase , I was told included in the deal would be the backseat cover for the seats . But when I took the paperwork home I noticed I’m happy with my purchase , I was told included in the deal would be the backseat cover for the seats . But when I took the paperwork home I noticed they did not throw that it in the deal , they charged me for it ! I doubt that was a mistake ! That’s on the finance department ! More

Service Experience Friendly, professional staff. Julian kept me informed throughout the service process. When there were some issues, he checked with me to make sure I w Friendly, professional staff. Julian kept me informed throughout the service process. When there were some issues, he checked with me to make sure I wanted the parts replaced. Vehicle was completed on time and runs great. I believe Julian even stayed beyond his shift to make sure I got my car back before they closed. Great experience . Also utilized the complementary shuttle. The driver, Sergio, was very friendly and professional. Enjoyed the ride wth Sergio. More

Great service. They gave me a car when I needed to pick up my son from school and my car was not ready. They are great and I will be coming back They gave me a car when I needed to pick up my son from school and my car was not ready. They are great and I will be coming back More