Autonation Subaru Carlsbad

Recall and Oil Change service Happy with the rep I worked with. Explained everything in details. My only complaint...please don't offer the complementary car wash if all you do is Happy with the rep I worked with. Explained everything in details. My only complaint...please don't offer the complementary car wash if all you do is spray down the exterior with water. More

Great! My experience with Derrick Quinn was excellent. He worked extremely hard for my business and I felt like I gained a friend. I didn’t feel like there w My experience with Derrick Quinn was excellent. He worked extremely hard for my business and I felt like I gained a friend. I didn’t feel like there was any pressure to buy from Derrick and he always gave me options and he wanted to help out as much as he can. After dealing with Derrick, I met Robert Simon which was extremely friendly and helpful. He assist my family in any way he can and made sure my experience was nothing but great. More

Service center was great sales department sucks The service center in Carlsbad was very good. The people were super nice fast and efficient and did a great job on our new Subaru. We tried to buy thi The service center in Carlsbad was very good. The people were super nice fast and efficient and did a great job on our new Subaru. We tried to buy this car from Carlsbad but had a problem with the sales staff. So we went up to Temecula and bought the car there. More

Terry was amazing! Terry was a great person that talked us through the buying process. He tried to make it as smooth as possible without getting confusing. Not only was Terry was a great person that talked us through the buying process. He tried to make it as smooth as possible without getting confusing. Not only was Terry knowledgeable about the vehicles, but he also went above and beyond to try and get us the perfect vehicle for our lifestyle. More

Sensor work Bobby Reynolds is a super contact there! He made my experience a great one. He was helpful and very professional and helped me feel relaxexz Bobby Reynolds is a super contact there! He made my experience a great one. He was helpful and very professional and helped me feel relaxexz More

Courteous and helpful but both problems still exist Radio still goes on when car is started. All that way but not acceptable factory design Mileage to gas required started at 350 miles when gas add Radio still goes on when car is started. All that way but not acceptable factory design Mileage to gas required started at 350 miles when gas added and mileage reset and then jumped to 450 after driving a few miles. Factory acknowledged both problems and said they would be resolved with software updates NOT SO! More

Awesomeness I recently had issues with the Subaru department in Kearny and I just really appreciate that bob has never let me down! They have always been very hel I recently had issues with the Subaru department in Kearny and I just really appreciate that bob has never let me down! They have always been very helpful and concerned for my well being financially. They always go through the paperwork with me and don’t make me fear coming by myself. I am a young female who knows a bit about cars, usually most car places try to take advantage of me and bob has never done that. I can trust them. More

Review The cost of service, especially the parts markup is too high and may drive me to go non-dealer with my next service. $96 for brake fluid that needs to The cost of service, especially the parts markup is too high and may drive me to go non-dealer with my next service. $96 for brake fluid that needs to be flushed every 30000 miles is ridiculous. More

Has right elements but missing synergy It’s clear this service center has potential to go from ok/ good to Great. The logistical process of this center needs some work. Sales & Communicatio It’s clear this service center has potential to go from ok/ good to Great. The logistical process of this center needs some work. Sales & Communications training of all staff in Service will help. I am available to speak with the GM about supporting and helping this center and dealership get to the next level. More