Autonation Subaru Carlsbad

Great experience Terry was knowledgeable and helpful, and worked diligently they the whole process. He made himself available for future questions should they arrive. Terry was knowledgeable and helpful, and worked diligently they the whole process. He made himself available for future questions should they arrive. I would recommend this dealership. More

Way too long to wait for an oil change I had an appointment at 9:30am. I didn’t leave the dealership until noon. I appreciate the work they do and I did also get the car washed, but 2 1/2 h I had an appointment at 9:30am. I didn’t leave the dealership until noon. I appreciate the work they do and I did also get the car washed, but 2 1/2 hour is a bit long to wait. If I have an appointment I would appreciate service time within an expected time frame. Still, love the dealership and the people are always very nice. More

Made me feel at home, very confident in there work Always greeted right away with big smiles, work is done very timely, shuttle service is great, they’ll take you home and pick you up, unlike my sons T Always greeted right away with big smiles, work is done very timely, shuttle service is great, they’ll take you home and pick you up, unlike my sons Toyota dealer. Fixed my WRX like brand new, I’m very happy More

Major Repair - but they worked with us Many time dealers just do repairs - the customers are secondary and mostly just getting then to not complain about price or time. Bob Baker is diffe Many time dealers just do repairs - the customers are secondary and mostly just getting then to not complain about price or time. Bob Baker is different. They worked with us each step offering options, explaining both when and when not to spend money now, and when it took a long time they explained why and worked with us on alternative rides. They did a good job More

Jason is a pro in every respect and a pleasure to deal with. Jason answered all of our questions, showed great patience and professionalism. Even after the sale was completed, he stuck with us to make sure we w Jason answered all of our questions, showed great patience and professionalism. Even after the sale was completed, he stuck with us to make sure we were happy and comfortable in the new car. This is our third Subaru and we will remain loyal to the brand. More

Excellent customer service The sales team did a fantastic job to get the right vehicle. They provided excellent communication, and customer service skills. I would certainly pur The sales team did a fantastic job to get the right vehicle. They provided excellent communication, and customer service skills. I would certainly purchase from here again. More

Thank you JP and team Thank you JP and the service team for double checking why the coolant decreased following the second engine pull servicing. We are comfortable knowing Thank you JP and the service team for double checking why the coolant decreased following the second engine pull servicing. We are comfortable knowing our Subaru will now be safer to drive. Daniel More

Zach is awesome! Took my car in for an oil change and get the clock set. Zach is awesome he set the date and time so fast I didn’t realize he did it. Took my car in for an oil change and get the clock set. Zach is awesome he set the date and time so fast I didn’t realize he did it. More

Efficient and friendly. I made an appointment for an oil change & tire rotation. We were out the door with a car wash in about an hour--less time than was estimated. I believ I made an appointment for an oil change & tire rotation. We were out the door with a car wash in about an hour--less time than was estimated. I believe our service representative had a lot to do with this as he checked on the status of the work as it was being done. More

Great job Thank you, Subaru. I went to take care oil change and did not expect recall fix done. The extra work with no additional cost saved my time. Thank you, Thank you, Subaru. I went to take care oil change and did not expect recall fix done. The extra work with no additional cost saved my time. Thank you, Bob Baker. More