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Autonation Subaru Carlsbad
Carlsbad, CA
5,123 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,123 reviews
June 06, 2019
Service Dept JP was extremely helpful solving my Outback warrenty problems. First class service! Fixed my car and even was able to get a free loaner. Thxs! JP was extremely helpful solving my Outback warrenty problems. First class service! Fixed my car and even was able to get a free loaner. Thxs! More
by deckstein5
Verified CustomerEmployees Worked With
JP Phillips
June 06, 2019
Professional and personal service, job well done. Overall a positive experience, all employees were well trained in costumer service. I would recommend them to anyone wanting a fair deal I normally Overall a positive experience, all employees were well trained in costumer service. I would recommend them to anyone wanting a fair deal I normally do not respond to surveys, More
by Doug.spunaugle
Employees Worked With
Armando Rodrigues, Robert Matson, Sam Said
June 05, 2019
Lease egolf Friendly, respectful, and quick experience. Showed up to test drive and get a quote and returned next day to finalize the sale. Very happy overall. Friendly, respectful, and quick experience. Showed up to test drive and get a quote and returned next day to finalize the sale. Very happy overall. More
by syrinxstar
Employees Worked With
Robert Simon, Derek Quinn
June 05, 2019
Repair of 2019 Hyundai tuscon I had a very pleasant experience with the professional and friendly team at the collision center and will definitely recommend the center to friends o I had a very pleasant experience with the professional and friendly team at the collision center and will definitely recommend the center to friends or family who may need this type of service. More
by Dogmom
Employees Worked With
Julio and Jeremy
June 05, 2019
Excellent service! Received excellent service and good advice from Zach Lenfesty, who was also very friendly. Keep up the great work. Thank you very much. Best regards. Received excellent service and good advice from Zach Lenfesty, who was also very friendly. Keep up the great work. Thank you very much. Best regards. More
by Raj
Employees Worked With
Zach Lenfesty
June 05, 2019
Oil change, recall of brake light Excellent thorough service...I was in and out in a. Little over 2 hours...so appreciate the excellent service in a timely manner...appreciated the car Excellent thorough service...I was in and out in a. Little over 2 hours...so appreciate the excellent service in a timely manner...appreciated the car wash... thank you! Kathy Robb More
by Kathleen Robb
Employees Worked With
Julian Perez
June 05, 2019
Service..excellent Service was great. Took time to explain in detail service to be performed. Personnel always helpful, especially Zach and Norm. The service departme Service was great. Took time to explain in detail service to be performed. Personnel always helpful, especially Zach and Norm. The service department and staff are always helpful. More
by FRED123
Employees Worked With
Jason Field, Norman Amabile, Zach Lenfesty, Carlos Espinoza, Leah Dannals
June 05, 2019
Lack of integrity (and false advertising) I scheduled my standard 60k-mile maintenance check online, where I was given a price of $55. I thought this was an excellent deal, and I assumed it w I scheduled my standard 60k-mile maintenance check online, where I was given a price of $55. I thought this was an excellent deal, and I assumed it was being offered to me because I bought my car from the same dealership a few years prior (you know - in the spirit of keeping your loyal customers happy and such). When I picked up my car after the maintenance check had been completed, I was handed a bill for $270. I showed the team proof of the $55 price that I had booked online, but Norman simply shrugged his shoulders and said “it was a mistake - that’s not our price.” I continued to object, asserting that even if it was a mistake by HIS team, I was still promised a certain price and he should honor it. He again shrugged me off and said “Not my fault - our IT team made a mistake - it happens all the time and I can’t honor that price.” I’m not sure when “it happens all the time” became a good excuse for dishonest business practices, but I will never be coming back to this dealership. Bobby was as helpful as he could be (I would give him 5 out of 5 stars - great guy), but it was ultimately Norman’s decision. Norman lacks basic integrity and business class. I will not be bringing either of my cars back for service, and even though I’ve thoroughly enjoyed both of our sales experiences, we will not be buying another car from them either. So, Norman basically allowed a $200 issue to cost his company tens of thousands in future revenue. But I’d bet he doesn’t think that’s his fault either. More
by ross7patrick
Employees Worked With
Norman Amabile, Bobby Reynolds
June 05, 2019
Think about the clients needs Everything was good except that they didnt offer anything to eat we were there 8 hrs and didnt let us go eat bcus we needed to be there. Everything el Everything was good except that they didnt offer anything to eat we were there 8 hrs and didnt let us go eat bcus we needed to be there. Everything else was good More
by Urrudali
Employees Worked With
Seth Sonstein, Luiniery Batista, John Norconk
June 05, 2019
Service Shuttle service needs to be better organized. Over all everybody is very friendly and courteous. My car was given a quick wash on the outside. Thank y Shuttle service needs to be better organized. Over all everybody is very friendly and courteous. My car was given a quick wash on the outside. Thank you! More
by Omarcgh
Employees Worked With
Zach Lenfesty
