Autonation Subaru Carlsbad

I love my new Subaru Crosstrek my salesman Yuri was wonderful he explained everything to us he is awesome. wonderful he explained everything to us he is awesome. More

We recently bought an ascent here and Ricky and Yuri were very helpful and very accommodating. They helped us with all our questions and were very patient with us. These guys are top notch and we will defini very helpful and very accommodating. They helped us with all our questions and were very patient with us. These guys are top notch and we will definitely come back for another purchase in the future! Thank you guys for making our buying experience so memorable! More

Hunting for a car can be very stressful… new or used… pardon me…”preowned” I found one at Carlsbad Subaru… Great people to work with… I was lucky to be introduced to George… He was very polite and non of pardon me…”preowned” I found one at Carlsbad Subaru… Great people to work with… I was lucky to be introduced to George… He was very polite and non offensive… also answered every question I asked, regarding the car I was interested in. The financial team very knowledgeable and made the paying process very pleasant… If you want an easy car buying experience, I highly recommend Carlsbad Subaru. More

Overall easy, positive and pleasant experience, from sales, to finance, to delivery specialist! Could not have been better! sales, to finance, to delivery specialist! Could not have been better! More

I especially appreciated the helpful attitude of Daniela Alecio. She was very helpful and answered many of my questions over the phone without having to come in person. This was a primary reason I schedul Alecio. She was very helpful and answered many of my questions over the phone without having to come in person. This was a primary reason I scheduled the appointment. More

Easy to work with and easy process with the personnel there. Trade in was done quickly and we got the car we wanted. there. Trade in was done quickly and we got the car we wanted. More

Helpful, respectful sales staff. Got us what we came for, though there is a learning curve on all the technology on the newest Foresters. Oddly, we received an email from FasTrak say Got us what we came for, though there is a learning curve on all the technology on the newest Foresters. Oddly, we received an email from FasTrak saying we owe a payment for the month before we bought the car. More

Clean. Great lounge for customers. everyone I was contacted by was friendly and smiled. I had visited several other dealers in 3 days and yours and Lexus Great lounge for customers. everyone I was contacted by was friendly and smiled. I had visited several other dealers in 3 days and yours and Lexus were the nicest. More

I had an appointment at 9:00 am. My 12 volt light was not working. I was told I would need a $239.00 diagnostic fee to find out the issue. I told her I would not pay that as I hav My 12 volt light was not working. I was told I would need a $239.00 diagnostic fee to find out the issue. I told her I would not pay that as I have a warranty on my car. I asked to speak to the service manager. She talked to him and he waived the fee. She told me she didn’t think it was fair that the tech wasn’t going to get paid. My appointment was at 9:00, however my car wouldn’t be looked at until 3:00. No loaner cars were available. She called me at 1:00 pm told me my car was ready. It was just a fuse and there would be no charge. I owe 3 Subarus, two were purchased from this dealership. Since I have a warranty I have gone here to have it serviced without any issues. This is the worst customer service I have received. I hope this service representative will get some additional training. More