Autonation Subaru Carlsbad

Polite and attentive. Answered all of my questions with authority and precision. Top notch professionalism and kindness. Answered all of my questions with authority and precision. Top notch professionalism and kindness. More

Everyone was helpful, polite,and knowledgeable I would recommend this dealer and staff. I don’t know the names of the other people who worked with us, but I would rate all of them with five stars. recommend this dealer and staff. I don’t know the names of the other people who worked with us, but I would rate all of them with five stars. More

Very nice and professional. Great customer service each and every time I bring my car in for service. Great customer service each and every time I bring my car in for service. More

I had a 10:30am appt for an oil change. I was told by Lester it would be a 2 hour wait. At 12:30pm I found Lester and asked him how much longer since he had not checked on me. He said my ca I was told by Lester it would be a 2 hour wait. At 12:30pm I found Lester and asked him how much longer since he had not checked on me. He said my car was next in line and walked away. Next in line to be done or start the oil change which would take an hour?! Then I saw him put a post it on his door and leave. The note said going to lunch back at 1:35. He did not assign me to anyone else or tell me he was going to lunch! Clearly my time meant nothing to him. I found another service person and told him what was going on. They had not even started my car and it was almost 1pm at this point. He assured me they would get my car in next and rush through the service. I was so upset at this point I went and spoke with the service manager. He felt terrible about my experience and said he would speak to Lester. This is my first time owning a Subaru and based on my service experience I would go back to Toyota in a heartbeat for my next car. Extremely disappointing! More

Once I reached the service dept by phone all went smoothly. I had a difficult time reaching the scheduler by phone. When I arrived for service it took 10 minutes before any said hello or w e will be smoothly. I had a difficult time reaching the scheduler by phone. When I arrived for service it took 10 minutes before any said hello or w e will be right with you. The service was completed as planned. More

The advisors were very efficient and professional. Not much more to say but they were good people Not much more to say but they were good people More

Clean, Friendly, Knowledgable, And Helpful Dealership, I would definitely Recommend Bob Baker to my Friends and Family Helpful Dealership, I would definitely Recommend Bob Baker to my Friends and Family More

The people working at this dealership were patient, fun and great to deal with in such a stressful situation as buying a car. and great to deal with in such a stressful situation as buying a car. More

I didn’t go in expecting to buy, just to look and test drive (maybe). But Austin was fantastic and found me exactly what I wanted. He was very patient and very kind. I also appreciated Joey, in finance, m drive (maybe). But Austin was fantastic and found me exactly what I wanted. He was very patient and very kind. I also appreciated Joey, in finance, making the buying process quick and seamless. I love my car More

This has been the best car buying experience I have ever had…. Hands down! And I have bought many cars and always new! Thank you for the excellent service! had…. Hands down! And I have bought many cars and always new! Thank you for the excellent service! More