Autonation Subaru Carlsbad

Excellent customer service—Les is the best! I made an early appt but some latecomers showed demanding service and it delayed my getting my car taken care of. But I wouldn’t take my Outback any I made an early appt but some latecomers showed demanding service and it delayed my getting my car taken care of. But I wouldn’t take my Outback anywhere else! More

LANE, FILIP and RIAN were very helpful and professionals! An outstanding assets of the dealership service department! Thank you! An outstanding assets of the dealership service department! Thank you! More

Manny was amazing from the start. He made the entire experience fun and enjoyable. Christy was very informative and honest which I appreciated. Yuri was rude and unfortunately, the fi He made the entire experience fun and enjoyable. Christy was very informative and honest which I appreciated. Yuri was rude and unfortunately, the first person I met at Bob Baker Subaru. Luckily, I spoke with Nathan and Manny who made up for him. More

John was great. He was very nice, knowledgeable and he followed up in a timely manner. He never seemed annoyed to take our calls and questions. He was very nice, knowledgeable and he followed up in a timely manner. He never seemed annoyed to take our calls and questions. More

I had a fantastic experience at Bob Baker Subaru. The customer service was on point. Steven is the best salesman I have dealt with in purchasing a new car. He took all the time I needed to explain The customer service was on point. Steven is the best salesman I have dealt with in purchasing a new car. He took all the time I needed to explain and go over all the bells and whistles on my new 2023 Subaru Sport Crosstrek. He made a usually very stressful experience very pleasant. I can’t say enough good things about Steven and the company he works for. I was treated with great customer service as soon as I walked through the door. I was cheerfully greeted by Haley who I spoke to online about my interest in a Subaru Crosstrek, then Steven took over and closed the deal. The manager came over and greeted me and made sure everything was okay. I was very impressed with the outstanding service I received.’Steven went above and beyond and installed my new pet kennel in my Subaru. I love my new vehicle. I definitely recommend Steven and Bob Baker Subaru. More

Chris was professional, gave me the lowdown, recommendations, and car done as promised. And I got my senior discount n free car wash. The customer lounge is kinda small, but I can see anywhere i recommendations, and car done as promised. And I got my senior discount n free car wash. The customer lounge is kinda small, but I can see anywhere in the showroom, which is clean and impressive.The parts clerk was helpful and the other service guys when I had questions. This on my first visit as a new Subaru owner. Thanks. I'll definitely will be back for my 48K service. More

Everyone at Bob Baker Subaru was so friendly and helpful. Jill made the car buying experience easy and painless for me. I am glad that I went through them and had Jill's help with my new car. Jill made the car buying experience easy and painless for me. I am glad that I went through them and had Jill's help with my new car. More

Great service but early closing hours (4:30 PM) are problematic for people who work. problematic for people who work. More

Terrance was great, the dealership was easy to work with, and everyonecwe met was friendly and efficient. A great experience (though I generally hate buying cars)!! and everyonecwe met was friendly and efficient. A great experience (though I generally hate buying cars)!! More

Great sales experience, no high pressure tactics, fair pricing and straightforward financing options. Really enjoyed doing business here, and look forward to returning in the future. pricing and straightforward financing options. Really enjoyed doing business here, and look forward to returning in the future. More