Autonation Subaru Carlsbad

Sean was very knowledgeable about my car and explained everything perfectly while maintaining a great attitude. He was very charismatic/ easy to talk to which made it a comfortable setting. everything perfectly while maintaining a great attitude. He was very charismatic/ easy to talk to which made it a comfortable setting. More

Very Good Service overall! The staff are very responsive, very quick service & finished it before the end of the day. The staff are very responsive, very quick service & finished it before the end of the day. More

Unfortunate You are too far away from where I live to use for a regular basis. I came in for a warranty issue and you were very prompt and helpful for a regular basis. I came in for a warranty issue and you were very prompt and helpful More

Big thanks to John Loss in Service, Also to Austin In Sales for helping us figure things out, and of course to George Mang in Sales for selling us our XT Outback!! Sales for helping us figure things out, and of course to George Mang in Sales for selling us our XT Outback!! More

I was expecting a very long process but Yuri made things very easy. Thanks Yuri! very easy. Thanks Yuri! More

Great experience from beginning to end as everyone we encountered was professional, customer-focused, and enjoyable to speak with. Highly recommend if looking for a Subaru. encountered was professional, customer-focused, and enjoyable to speak with. Highly recommend if looking for a Subaru. More

Treated well by everyone we talked to. They ere all friendly, professional and focused on us. They ere all friendly, professional and focused on us. More

I brought my ascent in for a warranty on the brakes. The first time I dropped it off for an appt around 9am, it took them 8 hours to resurface the rotors. A couple days later the same problem returned, The first time I dropped it off for an appt around 9am, it took them 8 hours to resurface the rotors. A couple days later the same problem returned, they made an appt for me at 830 am the next week… I dropped it off at 830am and didn’t hear back until 330 to be told they didn’t even touch my car and would reschedule it for another time. The third time I dropped it off for my appt at 830 am and again it wasn’t finished till after 3pm! I’ve never had any brake service take a total of 24 hours to fix…. I shouldn’t have to spend 3 entire days off dealing with something that’s a 1 hour job. I only gave 2 stars because the employees are nice enough. The young man driving the shuttle was very friendly and helpful , otherwise I’d give my experience a 1. Worst car maintenance experience Ive ever had with a dealership. More

This crew was great! All are very knowledgable, friendly, and helpful. There's never any pressure during the entire process and everything is thoroughly explained. I'v All are very knowledgable, friendly, and helpful. There's never any pressure during the entire process and everything is thoroughly explained. I've made four purchases in the last three years and have been happy with interaction my family has had with Bob Baker Subaru. Purchasing a new Crosstrek with my daughter was effortless and the least stressful exchange yet. We have no doubts that we got the best deal possible. More

Quite painless! Got the car I wanted at the price and mileage to seal the deal. Got the car I wanted at the price and mileage to seal the deal. More