Autonation Subaru Carlsbad

Extremely poor service from most of the employees in the service department. I waited for over 20 minutes to pick up my car that was finished. Everyone literally ignored me standing near the service window service department. I waited for over 20 minutes to pick up my car that was finished. Everyone literally ignored me standing near the service window waiting for assistance. I will not return to Subaru in Carlsbad. More

I worked with Daniela who was very helpful and had quick responses with a positive attitude. responses with a positive attitude. More

I had a great experience working with Steven and the team at AutoNation Subaru. They made the purchasing experience a pleasure and very simple. I highly recommend Steven and his team. at AutoNation Subaru. They made the purchasing experience a pleasure and very simple. I highly recommend Steven and his team. More

Our experience at the Carlsbad Subaru is always amazing. Michael Torres at Subaru Carlsbad was our salesman and he is so lovely to work with. The customer service is the best around the area by a long shot. Michael Torres at Subaru Carlsbad was our salesman and he is so lovely to work with. The customer service is the best around the area by a long shot. It is welcoming and personal. THANK YOU. We love our Subarus :). More

Billy is your guy to get the best car for the best deal. My fourth Subaru and counting:) My fourth Subaru and counting:) More

Customer service is top-notch, from Sales Gal Daniela to Miguel from Finance and Manny the Subaru expert. Our experience as first-time buyers was amazing. Highly recommend! Miguel from Finance and Manny the Subaru expert. Our experience as first-time buyers was amazing. Highly recommend! More

All the staff are super friendly Matt and Christy helped me out so much to get a great deal on my wrx. The processing time was very short and only took a couple of hours which is amazing for most dealership me out so much to get a great deal on my wrx. The processing time was very short and only took a couple of hours which is amazing for most dealerships. I recommend Carlsbad Subaru for anyone trying to get a good reliable car. Thanks Subaru! More

This dealership is great! Luis Bautista is very friendly and kind, and not at all pushy. I would purchase another vehicle from here again. Luis Bautista is very friendly and kind, and not at all pushy. I would purchase another vehicle from here again. More

The best customer service! Steven was very professional, very knowledgeable and extremely a nice person. Steven was very professional, very knowledgeable and extremely a nice person. More

I came into the dealership on August 4th to look at a car posted on their website. They originally said the car was on the lot but after an hour of looking, they couldn’t find it. Things happen, I understand posted on their website. They originally said the car was on the lot but after an hour of looking, they couldn’t find it. Things happen, I understand and they were generally accommodating during this visit. They let me know that they’d reach out to me when they found it and hold it for me to come look at it. A week or so later, I got a “price change” notification from their automated website. I emailed the salesperson to ask if it was now available and was told that it was not yet but he would be in contact when it was. I heard nothing more until I received an automated email from AutoNation asking for feedback over a month later. I provided feedback that they never got back to me and immediately was bombarded by their sales team. I asked them if the car was available to which they responded “Yes” and asked me to come in to see it. I asked for a photo of the car on their lot to prove that it was there to which they confided that the car had actually sold but I could come look at others. Needless to say, I’ll be taking my business elsewhere and I recommend you do the same. More