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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,114 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,114 reviews

April 23, 2023

Very friendly and efficient customer service. Proper (second) service of vehicle and complimentary car wash. I was very pleased with the entire service experience. More

by JIMSHELTON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DeSalvo
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Apr 25, 2023 -

Autonation Subaru Carlsbad responded

We're glad your service visit went well and your vehicle returned to you all washed up, Jim! Thank you for being a Bob Baker Subaru customer!

April 23, 2023

Friendly staff, easy scheduling & RE-scheduling. Asked about buying paint to touch up scratch and someone put paint on scratch. (Didn’t cover completely but appreciated effort). More

by SHARON-SIEGFRIED
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kartchner
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Apr 25, 2023 -

Autonation Subaru Carlsbad responded

Thanks for the review, Sharon. We hope our Bob Baker Subaru team can be of service to you again in the future!

April 22, 2023

Best car lease experience I have ever had. Thank you for all the wonderful help. More

by RAMIREZSILVIA87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rodrigues, Christy Vogel
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Apr 25, 2023 -

Autonation Subaru Carlsbad responded

Wow, thank you so much for the kind review! We're thrilled to hear that you had an excellent experience with our team here at Bob Baker Subaru and we hope we have the privilege of working with you again in the future. Take care!

April 22, 2023

Miguel was awesome! Friendly and professional, and made the whole process very painless. Ended up with a good deal and I’m stoked. Thanks guys! More

by Kevinrice999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Angel Hernandez
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Apr 25, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the kind review, Kevin! We're thrilled to hear that Miguel provided you with an excellent experience and we hope you won't hesitate to reach out if we can be of service again in the future. Until then, take care and enjoy your new vehicle! - The Bob Baker Subaru Team

April 22, 2023

I asked for a loaner and was refused by person making appointments. Sat waiting for car for 4 hours. Car was washed, as requested, but not vacuumed as the dealership used to do. More

by JANDICKIESON@GMAIL.COM
Recommend Dealer
Yes
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Apr 25, 2023 -

Autonation Subaru Carlsbad responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by these circumstances. Please reach out to me directly if you'd like to discuss the situation further. Respectfully, Tim Anderson - Parts & Service Director - 7608045037

April 22, 2023

It was an excellent experience, especially in regards to how Manny conducted himself throughout the transaction. He very professional from the start to finish. More

by ELNIBON@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Manny
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Apr 24, 2023 -

Autonation Subaru Carlsbad responded

Thank you for coming to see Manny and the team! We hope you enjoy your vehicle and visit us again for your next service appointment! - Bob Baker Subaru

April 22, 2023

Great service and straight forward pricing. No pressure sales person and very attentive. The whole team wok very hard ti get the right car for my family! More

by clementejimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Moreno, Miguel Angel Hernandez, Christy Vogel
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Apr 24, 2023 -

Autonation Subaru Carlsbad responded

Thank you so much, Clemente! The Bob Baker Subaru team is happy to have you in the family and looks forward to seeing you again!

April 22, 2023

Good experience with coverage. John was responsive to inquiries and provided answers to all questions. More

by DNC0
Recommend Dealer
Yes
Employees Worked With
John Loss
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Apr 24, 2023 -

Autonation Subaru Carlsbad responded

We appreciate your kind words for John and our team! We hope your vehicle continues to serve you well and look forward to your next visit! Thank you! - Bob Baker Subaru

April 22, 2023

Prompt, friendly, professional Nope that's all I got Would recommend Bob Baker to friends Nope More

by AHERNANDEZ100@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Service guys
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Apr 25, 2023 -

Autonation Subaru Carlsbad responded

We appreciate your honest feedback and hope to see you back at Bob Baker Subaru in the future! Thank you!

April 22, 2023

Everyone was welcoming and friendly. I was disappointed that my car came out of the service bay before I was asked if I wanted the recommended service done. This to me is a lack of commu More

by karmanelli
Recommend Dealer
Yes
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Apr 25, 2023 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to review your recent visit here at Bob Baker Subaru. We value your feedback and will make sure it gets passed along to our team. Take care and please don't hesitate to reach out directly if you have any additional questions or concerns. Respectfully, Tim Anderson - Parts & Service Director - 7608045037

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